Uhaul 800# was SO HELPFUL!!! STERNS LUMBER EMPLOYEE SHOVED ME OUT THE DOOR AND SAID HE HAD TO PICK UP HIS KIDS HE WOULD PUT THE TRUCK ON TRUCK SHARE AND I WAS LITERALLY FOLLOWING HIM OUT THE DOOR AS WE WERE STILL TALKING SO I THOUGHT AND HE LITERALLT JUST GOT IN HIS CAR AND LEFT. CLOSING TIME is 5pm. This was at 425pm he left me standing there unknown what I'm supposed to do to get this truck. Thankfully the people at 800# walked me through it but I was an hour late because of this nonsense and I'll NEVER RETURN AND TELL EVERYONE I KNOW TO AVOID IT!!!!Tiana A.
Stearns Lumber Co Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Millinocket, ME 04462
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Too much to list here. From customer and timely service, trailers in poor condition, and not checking in my rental until after I received notice that it was over a day late(I turned it in 2 hours early), this location needs work! I was very dissatisfied with my rental experience.Joseph P.
Wasnt openpaul C.
Experienced operator. Drop off was fast and seamless..stuart P.
We had a reservation for 12 but the person who was able to "complete our reservation" wasn't avaialbe but "he'd be right back." IMPROVE--EVEN IF YOU HAVE A 'TRUCK SHARE PICK UP' understand there may be issues with that pick up and h ave someone available to help instead of being told "he'll be right back" thus making the arrival of the truck at the loading site LATE AND THE MOVERS I HIRED HAVING TO SIT AND WAIT BECAUSE OF ISSUES WITH SIGN IN" Also, maybe train your staff , ALL STAFF, INCLUDING YOUR WORTHLESS REGIONAL MANAGER, TIM MCDERMOTT, that inconveniencing customers , acting condescending and trying to BLAME the customer is THE EXTEME IN POOR CUSTOMER QUALITY. I will never use your company again and will advise all my friends and family to choose differently when deciding on a moving company and to choose a company who actually cares about customer satisfation .Karen L.