I went to another location that didn’t have the equipment I needed. They referred me to the Mills River location who did. I think the dealer should tell you that they are only renting a trailer and nothing else and they don’t provide securing devices whether part of the rental or have items for sale. So at last minute on my rental contract time I had to find and purchase straps to hold my cargo on the trailer. For most people renting this trailer could create a very dangerous possibly deadly conditions if they don’t know what equipment to use. Also it is very incompetent for U-Haul to rent a trailer with a 9,999lbs GVW and equip the tongue with a typically 6,000lbs 2” ball. Most people that rent your trailer would use a 6,000 lbs 2” ball which could create a very dangerous possibly deadly scenario. Most people are not going to know you can buy a 12,000lbs rated 2” ball and will use the latter. A 2 5/16” ball which always has a 10,000lbs rating would idiot proof this dangerous scenario. And would reduce the liability of your employees, improve the safety of your customers and equipment, and make your customer experience better.
RAYMOND T
Mills River Shipping And Packing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mills River, NC 28759
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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DAVID HI highly recommend the Mills River U-Haul location. Jamie did a great job!
KEITH RFriendly, and they made the puck up fast and easy.
KEVIN MEverything was smooth and as requested. The only issue I had was that the pickup/dropoff location was changed from the initial request, but I was given a two-day notice.
PATRICK R