The experience was not great due to receiving a confirmation for a truck weeks prior to my move. The day before picking up the truck, I called and told me there was not a truck at the pickup location. The closets truck the correct size was an hour away. This was extremely frustrating and forced us to change our moving plan. I hope others do not have to experience such a setback and hope that U Haul can learn to reach out to their customers in advance to give them adequate notice. Due to this, I will be using Budget going forward for all of my moving needs.
Shawn R
Benson True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henryetta, OK 74437
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThe person in site had to call someone and it took some time to get things done. However, I suspect because they are new, the process is evolving.
scott w