Maybe it is not of your concern but, to install the arnés (which I brought with me) on my truck I was charged $80, which I think was a little bit excessive. Apart from that, there are no complaints, personnel was very kind and friendly, all the time in service attitude.
Luis D
El Encino Auto Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mission, TX 78573
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Customer Reviews
- 4.0 Average Customer Rating
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Slow.Agent did not seem to care. Was not communicative.I could not tell if he was ignoring me or continue with what he was doing when I arrived. I was in a hurry as I was going to miss a flight and expressEd my concern. He did not respond to my questions. It was only after I was assertive and asked repeatedly. No thank you or reassurances he understand my concerns. Plus I was ask to return the rental to another town while I passed up a few other Uhaul location. Not happy. Still waiting on my refund!!!!!
JUAN CWorst experience ever!!! Fucking so unorganized and on top of that the place where I picked up the shitty u-hula charged me 60 for a unknown charge! lol hey just charged it with out telling me what it was for! I’m definitely reaching out to the Better business Bureau!
MIchael THowever I got a call from U-Haul the next day wondering if I had returned the truck. Concerns me that they had not done their work.
pat rOwner was late and employee didn't seemed concerned with helping me. Movers were due at my house and I was running late due to their slow service.
Anton C