Maybe it is not of your concern but, to install the arnÃ©s (which I brought with me) on my truck I was charged $80, which I think was a little bit excessive. Apart from that, there are no complaints, personnel was very kind and friendly, all the time in service attitude.Luis D.
Moving Truck Rental in Mission, TX at El Encino Auto Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mission, TX 78573
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Slow.Agent did not seem to care. Was not communicative.I could not tell if he was ignoring me or continue with what he was doing when I arrived. I was in a hurry as I was going to miss a flight and expressEd my concern. He did not respond to my questions. It was only after I was assertive and asked repeatedly. No thank you or reassurances he understand my concerns. Plus I was ask to return the rental to another town while I passed up a few other Uhaul location. Not happy. Still waiting on my refund!!!!!JUAN C.
Worst experience ever!!! Fucking so unorganized and on top of that the place where I picked up the shitty u-hula charged me 60 for a unknown charge! lol hey just charged it with out telling me what it was for! I'm definitely reaching out to the Better business Bureau!MIchael T.
However I got a call from U-Haul the next day wondering if I had returned the truck. Concerns me that they had not done their work.pat R.
Owner was late and employee didn't seemed concerned with helping me. Movers were due at my house and I was running late due to their slow service.Anton C.
Excellent customer service.Jorge G.
App for return purposes was useless and wasted a lot of time. I had to call customer service and was directed to use a link I was emailed.JC L.
Very good service.GERARDO G.
Very nice guy , much helpful , thank youFrancisco M.
Excellent service!!!!Luis M.
Everything was perfect, I can't believe this.Rolando M.
Great serviceJOSE LUIS C.
Service was very slow, seemed like no one knew what they were doing, they were very attentive but a clueless. Truck was great condition and cost was vert affordableMelissa M.
I did not like that my location for pickup was changed to a different location which was further away. More milage. More $$$. And then you all wanted to change my drop off even further.Cecilia M.
At the time I picked up the truck, I was told the drop off location was 217 S. J st in McAllen ,Tx. It is apparently not an active U-Haul location. Other than that, everything with the rental was great.James B.
Very nice and helpful staff.Lauro G.
Friendly staff, unfortunately after going to THREE different locations we landed here. The trailer that I ended up taking was ok, but was missing the power cord for the lights, and the right brake/flasher did not work. I was now desperate, so I drove it as is.Kathy D.
Abel and his colleagues were very kind and nice. I would like to recommend this location other people.Seulki S.
Waiting for more than an hour just to return a uhaul truck worst customer service ever owner went upstairs to his office and still hasn't came down to tell me what's the wait!JUAN CARLOS A.
The 10-foot truck cab has some comfort issues, especially the window crank hitting the driver's left knee. Cruise control would also have been very helpful, especially on a trip of about 1300 miles. No problems other than truck design. Both U-Haul locations did a great job.Michael S.
I would liked to have had a clean outer wind shield, as I drove, I was trying to use the washer and it worked well (Functioned) but either there were no soap in the fluid or they were Industrial Strength Bugs? Also I drive Big-Rigs and they are all equipped with with Cruise Control. I would not rent one of Your Trucks for the coast to coast move that I am considering.ROBERT T.
They were kinda busy taking care of their convenience store customers and kept waiting on them while I was trying to get out of there. Also, they were not very helpful in assisting me in finding a cheaper alternative to the charges I incurred. (i.e. local vs one way).GERARD L.
It was a quick and easy process. The Trailer was well kept and will use again.OLIMPA H.
great service out standing.CINDERELLA A.
Fast and Friendly service, Very clean Location.JULIN C.