Didn't seem sure of pickup computer system. Finally I suggested they call to see if system was crashed. It was. Told me to use locked box drop off on Sunday. Turns out those are for pickup only. Had to call to verify key drop in non-UHaul black box that looked to be for tire service center. Charged $30 that shouldn't have. Online issue comment box wouldn't let me enter the comment. Called in next day for refund. Location shouldn't have charged it as i told them i had coverage thru my vehicle policy. Was redirected to this dealer by the one I had reserved with. Won't accommodate a switch like this next time.
Scott H
Kolar Tire And Auto Joslyn St
(U-Haul Neighborhood Dealer)
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkVery good service at Kolar. Too much redundant computer work by UHaul since I ordered it online and then had to provide info again at pickup. Overall decent experience though. Thanks for providing the service.
Robert SKolar was great, Uhaul customer service regarding a moving item i ordered was not good.
Kristina J