We originally rented at a location by our house to save on mileage since we were just cleaning out old furniture and picking up new furniture all within a 5 mile radius. When we showed up to pick up the truck we reserved 3 miles from our house it was not available. We had to go 17 miles away to get the truck so that was an extra 22 miles that we were charged for mileage. I was very disappointed that we were charged for the extra mileage to pick up and drop off at the new location since we originally arranged pick up and drop off three miles away.
Moving Truck Rental in Mobile, AL at U-Haul Moving & Storage of Downtown Mobile
Moving to or from Mobile, AL 36604? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Downtown Mobile.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Downtown Mobile
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mobile, AL.
Cargo vans and pickup truck rentals in Mobile, AL
U-Haul cargo van rentals and pickup trucks in Mobile, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mobile, AL 36604. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Staff was very friendly and comical.
No one was behind the counter when we arrived in Mobile AL, at the Springhill Ave location. No one cleaning up or hanging around didn't know where the counter help was. She finally came and was very curt with the minimal check in help she gave us.
Friendly people with a can do attitude!
The attendant was rude. I got there, and had reserved a 15 ft truck, a regular dolly, AND a furniture dolly. The attendant reluctantly checked me in and told me to go find my truck and I was all set. Lucky for me, I checked for the dolly and the furniture dolly before leaving the lot. These were VERY necessary to complete my move and I was paying someone to help, so would have been costly in time and effort without. NOTHING was in the truck. I went to ask the unfriendly attendant about this. She replied, pointing, â€œthere's a dolly over there, but we don't have any furniture dolly.â€ I was upset because I had ordered this way ahead of time. She acted like I was just out of luck. I got more upset and angry and told her that I couldn't complete my move without this item. Finally she called the other location way down Government street and they had one. She told me I could drive over (at .99 per mile as well as gas there and back) and pick it up. My movers were showing up and I'm having to run around obtaining equipment that should have been on my truck at pick up. U-Haul knew it was reserved for days, but couldn't be bothered to be organized enough to have it there for me and in my truck. Terrible customer service.
Nothing....young lady was beyond friendly and kind.
No the truck was out line bounding all over the if I don't hold the wheel tight the airbag light was on the brakes squeak and the doors was very hard to close then to add insult to injury I told the rep I may need to keep truck another day he stated just call let us know when I call the manager yelling or speaking loud causing to become angry because he tried to put fear in me telling me he had rented the truck out to another customer I had to bring it back because I called to late this was very stressful what he did to me and told him I was going to tell him about hiself when I returned the truck the manager had on mask the rep didn't inside or outside didn't show me the gas level so I had to find gas gage for myself then he said he saw me drop off at goodwill which made me feel some type a way the check out and check in was suspicious â€¦. I feel I'm owed a refund bad service raggedy truck not safe for road
Everything was great especially the staff. Just make sure the mirrors that are cracked are replaced before send truck out again. That is just for the safety of all. Awesome service.
Reservation online. Waste of my time. Didn't even have the one I reserved on their lot and I still had to do whole reservation process. I drove much farther to that location due to online reservation. Employees not wearing masks even though sign on the door said they were required. Tisha was very friendly though.
The customer service was excellent!!
Customer service at the AL location was great. Only issue -the tread came off the tow dolly tire and had issues with its return.
Service personnel were both friendly and professional
Check the gas and mileage
Everything at this location was great. Very professional and courteous.
IT WAS QUICK and easy.
Nice people , very helpful , I will be back at the same location again to rent equipment again , the people where nice & very knowledgeable about what exactly I need to get the job I had planned done
On August 30,2020 I rented a U-Haul truck and a Storage unit from the facility. I do not know the young lady name that was working This day. But I must say she had the best customer service and she did her JOB very well.i really Appreciate her customer service and Knowledge of her job .
Such a big and beautiful facility! Made me proud to be renting from UHaul. And the customer service was top notch.
Stay professional and friendly!
This was the second time I used U-Haul at this location and I'm very satisfied with the service. Thanks!
There needs to be more help at this location. There was one person working and she was hustling. She did a great job but she was stretched way too thin. She was very helpful and informative. Also, as a side note, we went over on our predicted mileage but filled up the tank before returning it. However, there was no credit given for filling the tank even though we only needed to fill it 3/4. So I feel as though we overpaid on both.
The staff was overwhelmed by the number of customers they needed to help. Returning equipment was delayed.
Tisha and destiny took great care of me
Y'all done took my money out of my account twice Why?? I have paid for my rent what do I need to do for my money!!!!!!!!
Staff was friendly & very helpful!!