Good Morning, I am happy to advise of my experience with UHAUL and the retailer of your product. The stand out issue for me was the condition of the interior of the van I rented. It was dirty with a bad food order. There was food in the side drivers door and food wrappers on the drivers door as well. The vehicle was filthy inside as dust covering the interior and the floor was covered in dirt as well. As mentioned above it had a terrible oder as well. This vehicle in my option has not received any TLC for months. Very disappointed. Tim Cameron
TIMOTHY D
Five Os Variety Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moncton, NB E1A2S5
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Customer Reviews
- 3.5 Average Customer Rating
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They lie about gas about rules !! I will never ever deal with them again
ISABELLE TThe guy looted my money and overcharged me
Sahil SGreat fast service for a convience store. Simple fast checkout and easy return, even after hours!
DAVID CThis U-Haul dealer location is below standard. I have made a complaint about the experience, and have not had a follow up contact since 7th of May. The dealer made me wait to serve customers in his convenience store. I paid for a dozen pads but there were none. The distance was incorrect and I was over charged. The 10 ft box van was disgusting. A bottle of urine was in the cab. Grime everywhere. The equipment was in poor condition Check engine light for total rental. 2007 van. My account is still on hold. This experience has made me unlikely to use U-Haul again or recommend U-Haul to others. Please could someone follow this up as I've had no contact. My file reference is: 5285353. This was given to me after I made contact with U-Haul Thursday may 15th by calling customer service. I was forwarded 4 times in the end the call dropped. Thank-you Adela Khan
Adela K