Rex was great, the location is at the mercy of some person in Springfield MO. As a matter of fact, that person’s son hung up on me when he couldn’t help me when he said there was no remote pickup scheduled in Monett and refused to allow me to pick up my truck. I was forced to move critical time frame back and pack the truck and drive to our destination, being 24 hours behind. Then when I picked up the truck it had 66 miles of gas left. Was that observed when the truck was returned and Serviced?? I guess not! I have rented from Uhaul for well over 30 years. The dispatcher who hung up on a customer with a reservation for over a month and a half and refuses to do everything or even anything to help. So his mom offers two days extension and $50 dollars off? Please, we had a deadline, what good does your days offer in response to incompetence that forced quite an issue for us. The outfit that services Monett MO is less than professional, I glean this from one encounter and watching the frustration that Uhaul terminal. Thank you
brian a
A 1 Rent All & Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monett, MO 65708
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- 4.5 Average Customer Rating
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they did everything great way and beyond
PERRY MMe dio el contrato ah nombre de otra persona y no entiendo el porque si por una razon me pidio mis dates y licencia me molesto mucho Y de rato me marca esa persona reclamandome porque rente una Uhaul ah su nombre able para arreglar el problema y al momento de entregarla salio su nombre de la persona nuevamente
RAFAEL AVery friendly and professional
RICHARD MVery friendly and professional
RICHARD M