The original vehicle I was assigned was unsafe with a non-working driver seat belt. Hence I called customer service, they assigned me a smaller vehicle but charged more than double. This is truly disappointing as I have been a regular customer, and I won’t rent through Uhaul again. If I am charged fraudulently by Uhaul to pay Penske-level prices, I might as well go with Penske that provides better, safer trucks.
MEGHRAY T
Circle Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monmouth Junction, NJ 08852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When I went to pick up the trailer, apparently there was an eAlert associated with my name. So I had to call uHaul and wait on the phone for 25 minutes. There was no reason why the eAlert was input but it was cleared. I would like to know who initiated this eAlert. I'm sure you have it on record. I wasted half a day to get this matter corrected.
RAMY AThe only issue I had was the cellular coverage was poor making the online process difficult.
MANUEL FEverything was perfect and staff was very helpful and friendly
TIMOTHY MExcellent customer service. I highly endorse this couple who manage this place
KARTHIKEYAN N