The trailer had a bad electrical problem. I was told the turn signals worked, but the right turn signal didn’t work. It also caused my truck to have difficulty starting due to a huge electrical drain. I had to unhook the electrical system to start my truck any time I turned it off.
TIMOTHY M
Tire Barn 2 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monument, CO 80132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everyhting was perfect, Busy place but perfect
CHRISTOPHER LWhen I went to the location to pick up the truck, there was only a young child, possibly 10 years old, in the store and a sign that said “be right back.” Eventually I just went out back to try to find the truck, was met by a man I assume is the owner. He cleaned the windshield and handed over the keys. After driving less than two blocks I noticed the check engine light was on and the truck was struggling to accelerate. We were in a rush with our move, so I drove the truck to our house to start loading. We did not get the dolly we rented and were charged for. We had to extend our rental an additional day because the 20 minute drive from our old house to our new house took the truck 45 minutes because it wouldn’t accelerate. I was able to get the truck up to 60 mph on the highway once. But it seems pretty clear that it’s having some serious mechanical issues. We weren’t able to remove the gas cap to refill the tank because the cap was broken and when I called to explain why we couldn’t return the truck on time and explain what was happening the representative on the phone said if the truck broke down we could call roadside assistance, but gave no other alternatives beyond paying more to keep the truck an additional day. Really disappointed with the whole situation.
Stephanie CBest part was it’s very close to home and the owner was flexible with our schedule
WILLIAM BOwner needs to train his staff
THOMAS K