Overall good experience. Only inconvenience was having to wait 10 minutes for someone to call to verify the driver was a real person
Maci N
Ship N Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morris, IL 60450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The vehicle I originally picked up only made it 10 miles before the check engine light came on and engine power was reduced. I had to return to exchange it for another vehicle. When I returned the vehicle early I was charged more mileage than I drove. No consideration for my inconvenience... Would only use this location as a last resort.
Jim CIt was hard to park the truck and I could not find the key drop box for a bit
Angie Mconvience is less than ideal outside of 9-5 work - wanted to schudule during lunch break but was asked to pickup closer to 4pm.
DAVID MLocation, truck, all was good. What I did not like is the tank was only 1/4 full when I began. I was unsure how much gas I would need, so I filled it up and returned it with 3/4 of a tank - Costing me an extra $40 - $50. The tank should be full on pickup, and full on the return. It’s unrealistic to expect the customer to judge exactly how much gas they will use. Very disappointed with that. However, the service was great!
Leisa D