Pick up location was a complete mess. The rep/clerk was friendly but the store/office was dirty, unkept, and did not represent Uhaul well. The truck performed great. The cab condition was disgusting. There was ashes in numerous cubby holes on the dash. Several items of trash were in the cubby holes. Trash on the floor and a large amount of dirt on the floor. The drivers door and steering wheel was sticky with what I believe was a spilled soda. I wiped down the entire cab with disinfecting wipes before I let my wife even sit in the cab. I was disappointed in the cabs condition. I turned the truck in cleaner than I received it. No issues with drop off location.
John J
JT's Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morton, MS 39117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Claybron PI called all day and couldn’t get an answer but when we got there it went smoothly! There was no rear view mirror other than that it went well!
Bannon HCustomer service was very bad!!! He talked about how he don't like when "BLACK PEOPLE his own kind "come into the store.. He don't like or want to deal with BLACK people..
Kim JTrailer we rented ended up being in poor condition. Didn't find out tail light was out until we were 10hrs into the trip. We had to go to a a uhsul service location and kill 5 hours of our day, pay and extra rental fee for our rented truck because we had to get 2 tires replaced that were showing cords and way to worn out!! Please reach out to us for compensation! This is experience was rediculous.
Daiany A