The address sent me to the wrong location using iPhone maps app. I searched on Google which also did not show me the correct location. Once I found the actual site, there were no signs pointing me to the correct location (only a couple U-Haul trailers sitting out front with a sign that didn’t point in any direction to the office). Local businesses next door were completely unfamiliar with JT’s express even existing. I walked around the nearby building and saw no indication of a U-Haul site to register. A man eventually walked out of a store and seemed highly bothered that I was not able to find his store. I felt uncomfortable the entire time.
Canaan D
JT's Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morton, MS 39117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Pick up location was a complete mess. The rep/clerk was friendly but the store/office was dirty, unkept, and did not represent Uhaul well. The truck performed great. The cab condition was disgusting. There was ashes in numerous cubby holes on the dash. Several items of trash were in the cubby holes. Trash on the floor and a large amount of dirt on the floor. The drivers door and steering wheel was sticky with what I believe was a spilled soda. I wiped down the entire cab with disinfecting wipes before I let my wife even sit in the cab. I was disappointed in the cabs condition. I turned the truck in cleaner than I received it. No issues with drop off location.
John JYou can put the correct address when you send out the reservation.
Claybron PI called all day and couldn’t get an answer but when we got there it went smoothly! There was no rear view mirror other than that it went well!
Bannon HCustomer service was very bad!!! He talked about how he don't like when "BLACK PEOPLE his own kind "come into the store.. He don't like or want to deal with BLACK people..
Kim J