Patrick was amazing! Very helpful, accommodating and went above and beyond.
Clay R
High Beast
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moscow, ID 83843
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Customer Reviews
- 3.5 Average Customer Rating
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Location is a vape/smoke shop. Attendee had loud music blasting making it hard to hear and had to yell over the music. Told the guy I needed to add an authorized user to the contract. Got to the end of the transaction to sign and he never added the other user, when asked he said we didn't need to add even though we do for trailers. Then said he didn't have the agility to do an additional user and would have to make a new reservation with the other persons info instead. I decided to call U-Haul myself (made the vape store employee very nervous, kept trying to get me to hang up) to have the contract updated with an authorized user to which the person on the phone had no issue doing. Once that was taken care of the employee kept antagonizing me asking "happy now?, happy? you give 5 stars yeah?". All in all this is not an individual I would have representing my company in any way shape of form And the trailer was missing one of its rubber safety chain locks.
ANTHONY MThe gentleman running the store let me borrow a broom to sweep out the uhaul thank you.
Kilty EDrop off yes, wouldn’t recommend for pick up.
Eric HThe location was a skanky, shabby, disgusting vape and hookah shop that sold drug paraphernalia. The person working the location was an untrained teenager who appeared to be stoned and who offered no help and did not know how to complete a rental agreement. I ended up waiting around for 30 minutes until someone else arrived who knew how to hook up the trailer and complete the rental agreement. Horrible and disgusting experience which was made worse by a nice, new, clean and well staffed UHaul store less than a mile away but the UHaul system directed me to this drug shack. Utterly unforgiveable, I will purchase and register a trailer rather than do business with UHaul again.
Todd M