Picking up Uhual was difficult due the staff's accent very hard to understand. The truck was very loud and sounded like an old school bus! It was clean but very loud and stiff to move. Was even a half tank of gas in it either. It did serve it's purpose for my move so that was good.
NICOLE B
Ayras Liquor 2121
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, WI 53405
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Customer Reviews
- 3.5 Average Customer Rating
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This was an excellent, easy experience from pick up to drop off. The movers were phenomenal and they maintained their professionalism throughout the whole time. I would definitely use them again and refer them to friends and family.
TIJUANA SSurly cantankerous curmudgeon crusty owner who did not want to help me register for my U-Haul truck as he said do it in my phone. I told him I was not good on the computer. Told me I am wasting his time and that his liquor store is his main business. Told me I am a one time customer and that his regulars come in everyday. I told him he is lucky to have so many alcoholics as customers at his liquor store. We were at the counter registering for my rental and he says move I have a customer and I said AM a customer. Finally got my truck and looked at gas gauge and then what he had put on contract and went back in and said you have 1/8 less gas in tank vs what is the actually reading. ONCE again he hollers at me and says what us on my phone is right . I say come out and look at the gas tank gauge. He hollers again and walks away. I have never had a problem with U-Haul employees BUT this was the owner of a U-Haul store. If I was a first time renter it would definitely be my last. He gives U-Haul a terrible black eye. Very dissatisfied repeat customer. When I got home I chose a truck that was too small. I returned it and he did have a 15 footer but I went to another U-Haul dealer 13 miles farther so that cost me an extra $26 dollars in milage but did nit want to give this Jerk any more if my money. The employee at this U-Haul store was friendly and helpful what I expect when renting a truck there.
ROBERT MWhomever the guy is in AYRA liquor store on Old Davidson rd. in racine wi is was very unprofessional.... Added items and equipment to my reservation..... As I was explaining that I didn't need such items (that I never selected in the first place) he proceeded to swipe my CC. Also told me that I would have to keep the truck the entire time during a scheduled for rental... whe in actuality I didn't.
Dane Lthe man at the front was so rude he kept rolling his eyes and ignoring me and speaking to me with an aggressive tone. and making me feel like i was dumb because i couldn’t understand what he was saying. He also kept trying to charge me extra fees
chamoni h