It is important that any accessories ordered (cart, pads etc) are assured to be in the truck. The vehicle should also be cleaned inside the moving area before being rented again. Our truck had throw pillows from a sofa, plant dirt and leaves throughout the rear bed that had to be cleaned before using. Not sure if this location was responsible for identifying accessories or cleaning but the omissions doesn't speak well to our experience.
James Platt
Monster Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Prospect, IL 60056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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IT WAS THE WORSE
Amarsanaa OchirpurevThe truck didn't run well. The transmission needs to be looked at. Also, the cab could have been cleaner.
Gerard KrampMy reservation was for 9 am and the Monster Smoke Shop did not open until 10 am. I had to wait an hour for the store to open and get my get to the Uhaul rental truck. The truck was missing a gas cap and this was reported when I checked in.
Brian FagaTruck was clean. Ran okay. Pads were clan but not folded. Tried to make sure I folded them all before return. Check your fuel gauge. I refilled to higher than where it was when I picked it up and got billed for 3 gallons extra.
Peter Richardson