Within 3 weeks I rented a 10 ft truck twice, first time from a young man and the service was exceptional. However, the 2nd rental of same truck for 24 hour period I was charged for three days, not one day. Then I was overcharged for the mileage. I contacted corporate office and was told they would take care of it, it's been several weeks and no reply ! The difference in the two rentals was 1. Rental #1 I payed cash and 2. Rental #2 I used my debit card therefore they can charge you whatever they want with a debit card.
Moving Truck Rental in Mount Shasta, CA at Butte Self Stor
Moving to or from Mount Shasta, CA 96067? Get FREE truck rental rate quotes at Butte Self Stor.
Get FREE moving truck, pickup truck and cargo van rental quotes at Butte Self Stor
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mount Shasta, CA.
Cargo vans and pickup truck rentals in Mount Shasta, CA
U-Haul cargo van rentals and pickup trucks in Mount Shasta, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mount Shasta, CA 96067. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Worst rental experience in history. The only thing that didn't happen was the truck breaking down which is what happened to my previous uhaul.
Deal keep standing behind trailer as I backed into parking place. I had to make him move before I finally parked trailer. He could have been crushed between the trailer and cyclone fence had something gone wrong. Make this a safety lesson. Too many people have died in this type of situation.
Everything needs to be fixed. Worst experience ever
Alex was a real pleasure to deal with. Knew his stuff and was very thorough. Thanks!
ALEX was professional, helpful and efficient!! SO happy he was there to help me!!
Thank you Butte Self Stor for being so flexible to help me.
It would be helpful if windshield was cleaned before passing vehicle on the next customer. But otherwise, everything was handled very well. Thx.
Could not get the proper help that was required to get vehicle the app. Did not work properly.
It would be nice to know if the cab was disinfected.
Alex and Jen do a wonderful job. This location always goes above and beyond if they can to ensure they have they equipment you will need. They have all my future truck or trailer need business.
When the tow company towed the truck to this location supposedly opens at 9 am, there was no one there. I was on the verge of loosing it and called road side assistance again and on hold again, the tow truck employee was on the phone with his company trying to figure out what to do. Finally some one showed up 15 minutes late, she informed us that she was not an employee of U Haul and was very frustrated about all the people that were waiting outside the gate. She did assist us in getting a new U-Haul truck.
Pick up and returned the truck is not easy, customer is not helping very well. Was a nightmare. Rental again, I hope God help me to not do it again.
No human beings at this location. Could not exit the parking lot. Trapped inside Gated area for 45 minutes. Uhaul software did not help. Software did not tell me to write down the entrance gate code so I could get out of the parking area. On hold with Uhaul 45 minutes. Local site doesn't answer phone. What a nightmare. Trapped. I had 2 helpers waiting at the moving site.
The dealer was very nice and set a cold bottle of water out for me while I was on the phone with a rep after having had trouble with the app and website. It was 100deg outside and very thoughtful. Then then I had verification and talked to another rep who figured out My mistakes and I got it done overall a good experience. The dealer and service reps were great. A+
I would have gotten an 5 star but your No contact to get your truck. it took 4 calls to get the code to open the gate and get the keys code too.
Vehicle was at 15% oil life. Beeped the entire 15hour drive. Passenger door would not close firmly and shook and banged the entire drive. I used this location as convenience and decided to spend the extra money. I wish I would have went with another company. I spent a minimum of 2 hours at the yard picking up the truck where there was not ONE employee on site to help with the lockbox/gate combos. There were contractual problems as far as booking. Original agreement was for a 5 day rental. The next day they're calling asking when I'm returning the truck. I can go on and on. Horrible experience and I plan to dispute this with my bank.
Very helpful inspire of the limitations imposed by the pandemic. Very accommodating.
Alex from Butte Self Storage went above and beyond for me. I went to drop my truck off in Weed CA Liquor Warehouse where the person rudely told me he wouldn't accept it and couldn't help me. I immediately tried finding a place open on the weekend and who would accept it. Alex did all the contacts for me and was wonderful. I couldn't help but be so thankful after this stressful move how accommodating he was. Thank you again butte self storage.
The owner and staff treated me like a neighbor. There are several Rentals places near me. For 2 years this is MY only place to rent U-Haul.
My pick up time was scheduled to be at 2pm. I was traveling from Sacramento to pick up the trailer I reserved. I had certain things I planned to do a long the way and I have paid for. I got a call from uhaul letting me know that they have made a mistake and and I have to pick up the trailer before 1230pm. I had to cancel my plans and rush in order to get the trailer. I am definitely frustrated over all about this situation and uhaul not keeping up there promises. Also when I got to the location for pickup the computers where not working.
The lady at Shasta City was exceptionally helpful and pleasant.
Worse customer service ever very rude
Alex was patient and professional. Enjoyed working with him.
No improvements. Great service from Alex.