I was on the phone with your help line for over an hour trying to unlock the lock on the back of the truck to get to the key out. Heather was very helpful, but the lock on the back of the truck was very difficult to open. Had to return back to the store to have the assistant in the store call her manager to come help get the truck unlocked. All together it took me around an hour and twenty minutes to get going.
Teresa C
Pearls
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Washington, KY 40047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This was a very bad experience. I ordered online a large truck. I got a tinny truck. I ordered a dolly. None available. I asked for help moving. I had none of those things. Worst experience ever.
Wendy SNothing I can think of
eugene wWell after about 15 min and only two miles I realized I didn’t have the help to move my mother, so I brought the truck back, and told owner what happened and he said I drove it off the lot. Still charged full price. Not very good customer service
RODNEY SVery helpful and quick staff. Both check out and in were really fast and easy
Kathy S