The updated van with the Bluetooth was awesome!!
JULIA T
Ivanhoe Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mundelein, IL 60060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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To spend a little time as little as 2 minutes to customer in guiding in a little detail the use of the equipment
ELIESER Shave better access for customer to retreive the equipment and by that i mean to not have anything block the equipment from retrieval & inspection. Also when it comes to inspecting the interior. allow to take more then 1 picture to demonstrate how clean/dirty the vechicle is for mobile pick up/drop off. Have options to choose from to describe the cleaninless of the equipment. (ex g. light dust, medium stains, heavy spots/areas) My assigned rental was blocked by a cargo trailer behind, blocked by a cargo van infront and by a brick pillar on one side and cargo box truck on the other side which prevented to take the appropriate images that are required. Later turns out the key that i was instructed to retrieved from the lock box, did not belong the vehicle i was assigned, so therefore the only option i had was to cantact customer service, which then delayed me from my errand. My estimated hold time was 10-15 min. My call was answered 20 min later... all of this for my 1st time experience?? some will say a big NO NO, but i undesrtand not everything is perfect, so i will still return as a customer when in need. Over all, the entire experience was ok.
Ernesto NExtremely friendly staff!!!!!! Very helpful & clear explanation of possible options & charges. All around a pleasant experience!
GERALD MSurprised that the trailer did not include a spare tire just in case of emergency
Thomas M