Extremely friendly staff!!!!!! Very helpful & clear explanation of possible options & charges. All around a pleasant experience!
GERALD M
Ivanhoe Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mundelein, IL 60060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Surprised that the trailer did not include a spare tire just in case of emergency
Thomas MOverall this was not a great experience. I used the U Haul app to check out the truck at the pick up site. The truck was old, with peeled paint, rusted tire rims, damaged door locks, and 150 thousand plus miles on the odometer. Given the tight timeline for my move from North Chicago area to near Houston, Texax, I checked out the truck. After the truck was fully loaded I noticed one of the tires was low. I used the app to get help--a third party company responded to replace the tire. The repair technician mentioned he would not drive a vehicle in this condition cross country. I also suspect the nail in tire came from driving out of the U Haul pick up location since it had debris, dirt, and sfuff everywhere (the piick up location was an automotive repair shop). Once I started the cross country trip early the next morning, I realized the steering wheel had almost a quarter plus turn of extra play making the steering loose and vehicle challenging to control. I went through a few rain/wind storms and it was very difficult to control the vehicle even after reducing speed well below the speed limit. I finally reached my drop off location and used the app to drop off after hours. This will be my last time using U Haul vehciles for moving. The questionable road worthiness of the vehicle and poor maintenance put me and my possesions at risk on this trip.
Roy LThe site was close and I followed the mobile app instruction to return the truck
NICOLAS SThe location was great but your app is awful. It kept freezing on me in the middle of check in and return. What should’ve taken five minutes took 20 minutes on each side.
Taryn M