Was closed on a Saturday, I had to call to get instructions for the app which then told me to go to the counter but it was closed. App wanted pictures but truck was up against block wall on two sides and a truck on the other. Went to the Jefferson location and they helped us. Very frustrating!
David S
Guava Street Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Murrieta, CA 92562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I booked 10 furniture pads but there was none inside the truck. I don't know if I was charged for it.
Zongyang LThe truck was dirty. I specifically picked a location that was open at the hour I selected for pick up so that I could do at counter pick up. U-haul changed my pick up location to this one and they did not open until 9am. This forced me to do mobile pick up which I specifically chose not to do originally because the process sucks.
Skylar PI was supposed to receive a $50 credit because they changed the pickup location on me last minute and I didn’t receive anything. Also they put on the contract that the gas tank was 3/8 full which it wasn’t. And they charged me for the extra gas that I didn’t use. I called and emailed them with no response. I have yet to get a call back or an email to tell me what’s going on with my refund
George Hdouble charge of coverage why?
mariant c