I felt the Uhaul truck was a decent price. The lady that helped me when I picked up the truck was pleasant but I was a little disappointed when I returned the truck and she accused me of putting in a dent to the side. Although, the day before when I rented it, I brought her outside to report the damage that did not have a sticker on it. The next day she accused me of doing the damage. Kind of seemed like she was attempting to get money out of me fraudulently. Not right!Jay F.
Moving Truck Rental in Murrieta, CA at Guava Street Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Murrieta, CA 92562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Exceptional customer service!!DONALD J.
Tank was 1/4 full driving on a slight uphill, truck stalled (ran out of gas within 5 mile. Was able to get truck started again and went to gas station. Seems strange for truck to run out of gas with 1/4 tank showing on gauge.Kenneth H.
Staff was very nice and accommodating, she showed up early and chose to process my rental early. I was out of the parking lot with our truck super quick! Turning the truck in was even faster. Thanks!JAMES H.
Due to getting caught between 2 escrow closings, I needed to extend my contract repeatedly. I was shocked to learn that each time the insurance was also re-charged. That was never clearly explained. I expected the $40 per day. However this insurance charge seemed truly excessive, adding an additional $400+ to an already unexpected expense. This issue in no way reflects on the great service provided by the Guava Street staff.DEBORAH T.
Great customer service and attention to detail. Inspected truck promptly. Abided by CoVid 19 restrictions for the area.Melody K.
They were very friendly, helpful and knowledgeable. Definitely go back for the customer service experienceVANNARY M.
Check in for us was a nightmare.. after driving all day we had to get our granddaughter to help us check it in. We would have brought the truck the next day at 9 am when they opened but we were told if it wasn't checked in before 7 am we would be charged another day. Not sure I would ever rent again.Ritchie R.
Nothing, they were great.Niki D.
Had issues with the truck mechanical. Didn't drive it for the second day I had it. Because location was closed and could only do drop off where they were going to charge me a $20 convince fee. Called they said they would be able care of it, then charged me for the 2nd day anyways. Even after telling them about the mechanical issues and having to pull over. Not a single discount was applied won't be using this place again.Rida G.
I would have to say the best part of my experience was the friendliest staff member that help me out.Clifford B.
Adding info on where to leave the keys from the app. We found the drop box but unless you see it there is nothing telling you where to go. They were closed when we dropped it off.Jason F.
Get your online people and customer service booking staff on the same page. I spent over 2 hrs and 6 different people to get this truck rented Luckily your actual on site people are friendlySteve B.
The dropoff location I was sent to was actually closed. The PostalAnnex at the corner of Woodland Pkwy and El Norte Pkwy is not open on Sundays but according to the UHaul records it should be. I don't believe this is the fault of Guava Street Self Storage. I called several numbers and was able to get a UHaul representative to help me.Leann I.
Fast and efficient.kevin F.
Very Good service, ThankYouSteven K.
Everything was greatray M.
Thank you Guava street self storage you all are awesome very helpful,the truck I rented was very clean and ready to go when I got there, moving can be a pain but with your big truck it made moving not so bad. Thanks again ??Richard R.
Not happy that uhual doesn't give military discount. Penske does. I will use Penske next timeDENNIS H.
Good customer service. Very friendly!Jeff R.
The employees there were very friendly and made the process fast and easy.Kristoffer M.
Friendly staff well organized.Art B.
She was great, there was construction going on, so not sure if that's why internet was out, but she handled it very quickly, she called someone on phone and had that person check us out. We didn't even have to walk in the building to let her know we were there. She met us in parking lot and checked mileage and gas. Now THAT was express checkout!!! I tho k we were there for only about 3 minutes! She was great!!Jaynie B.
Nikki was great to work with and very helpful!!!Mark W.
Very helpful staff. even though the staff was new they were able to help me greatly when the main uhaul dispatch changed my drop off location 4 times and mentioned that they would charge me if I did not drop it off at the right locationMelissa W.