It was hard to find and in a very sketchy area of town. Inadequate signage as to whether this was the dropoff location or where to actually leave the truck. Nobody was there at drop off time so we had to do it online. No reliable cell service to complete return with. When speaking with the staff there, they were also rude and totally clueless to the situation or the drop off time.
Nicholas S
Homesaver Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9R2V9
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Customer Reviews
- 4.5 Average Customer Rating
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Great assistance with accommodating me with the return of the truck. I explained that due to unforeseen incidents such as me being in the hospital for 2 days, and when the highway from Jasper to Kamloops was closed and detoured, hence extending my mileage, i was hoping for some consideration with the charges. But i guess, corporate is corporate giving no considerations.
reynaldo cI dropped off after hours - not much space to park
Jennifer SExcellent customer service and very accommodating.
GILES W