Pick up was great. Very helpful, took time to explain everything. Drop off was not, attendant was not able/willing to answer any questions
JENNIFER M
Exprezo 121
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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the inside of the windshield was disgustingly dirty. The front brake rotors were warped and vibrated when applied, I told the person at the return depot about this.
PATRICK MI’m disappointed because I returned the truck with the exact same amount of fuel it had when I picked it up. I even filled it up before dropping it off. Still, I was charged $9 for fuel, which I find unfair. I don’t agree with this charge and, unfortunately, I’ll be choosing a different rental company next time.
PAULO BI will never go to a third-party rental for U-Haul. To begin they did not speak English. In addition, they were taking care of other customers who were making purchases, and I was concerned because they had my ID. The property as well as the rental leaved a lot to be desired with maintenance and being clean. With this she took a picture of my license. I should have never permitted this as fraud is ramped in this country. When I booked, I thought I was booking at the other David Blvd. location, which is Strickley U-Haul. I will never go to a non U-Haul facility again and I will make people aware of this.
ANTHONY VBoxes were inside the truck, I have to clean them as it was dropped on another location, 1/2 of gas dont know if that is the way they do it now. BUT CUSTOMER SERVICE ON THE PHONE WAS HORRIBLE, NOT THE STORE , ON THE PHONE
JOSE F