I have always had excellent service with this business.
DONNA G
Keep Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Natchitoches, LA 71457
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was junky, and no one was there. I made 3 trips to drop off the key, but couldn't because there was no drop off box. I was then charged 180 dollars for Wrong Drop off location, but was told to drop it off there. This was the worst experience I've had with Uhaul.
Karen CShe was. Very friendly and it was very clean and all was well.
LINDA JEverything was OK until after I’ve gotten home. I saw that there was $31 charge to my account. There was some discrepancy about how much gas was in the tank when I left. When I called to ask about these charges and what can be done about it, the manager became very defensive and even threatening me with some sort of “civil suit” or something like that. I never once raised my voice to her, nor was intentionally being rude. I was trying to be factual, but stern. I told her I have been a U-Haul Customer since the 1980s and I know what I’m doing. One other thing that I did not tell her is that my family rented multiple storage units from that very location for many many years!! With that kind of business I expect a little bit more courtesy. And just playing professionalism. She had none of that!! Overall, your truck was in very good condition and was more than adequate for the job. But the Keep Safe U-Haul in Natchitoches needs to be taught better customer service skills. And maybe just plain courtesy. 1/5 stars.
MICHAEL BThe ladies were very nice and knowledgeable. Super smooth transaction. Highly Recommend!!! Thanks Very Much!!!
CHRISTOPHER S