New Albany Ace is a convenient location for local cargo van rental. As a pre-existing customer, the length of time to get a customer registered for a van seems a bit arduous. Friendly Ace hardware staff makes it more tolerable.
david r
New Albany Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Albany, OH 43054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The ACE system is convenience, albeit a bit slow to get pick-up and returns accommodated.
david rFirst, I absolutely LOVE ACE Hardware New Albany. The people are so friendly. The process from beginning to end was very organized, quick and easy! Excellent experience and service!
Tanya WI rent from this location 1-2 times per year. The staff is excellent and the transaction always is smooth. However, the cargo area of the vehicles is nearly always dirty. After my last rental I took 15 minutes to sweep out the cargo area - even though none of the dirt and trash was the result of my use. I didn't have time yesterday to sweep out the area. Certainly Uhaul could provide a cordless vacuum for the Ace Hardware staff to use between rentals. It would take 10 minutes to quickly vacuum the cargo and passenger areas.
Michael BThe cargo van vehicle was in great condition, drove well, and was clean. The pick up location had very friendly customer service, I didn't catch his name but the gentleman that helped me was wonderful and cheerful on a Monday morning bright and early. They had some technical difficulties with the computer system that they resolved quickly so that I could be on my way. (which was so appreciated because when I dropped off the guy said the system took over an hour to come up). The actual charge was within a few dollars to my estimated quote, too. I will definitely rent U-Haul from this location again in the future if I have a need.
Brittney C