I rented the truck from u-haul instead of Penske because of the drop off location close to me in Mount Pleasant, SC. I was told it was .5 mis from my destination. Only when I got here and called every possible return site in the area did I find out YOU HAVE NO VENDOR / RETURNS IN THE AREA AND I HAD TO DRIVE 40 MINS IN RUSH HOUR CHARLESTON TRAFFIC TO GET YOU YOUR TRUCK. Never again. You wouldn't even cover the extra miles it took me to recover. Penske all the way. Unlimited miles and no lying or bad info. Penske had great customer service. Penske wins the truck rental war.
STEVENW M
River Mills Professional Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Bern, NC 28562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Person on duty was very helpful and courteous.
Kenneth WTo make customers pay mileage and fill up the gas tank is ludicrous. Should really stop advertising $19.95 when the true cost is much higher. That is very misleading. Also, the truck smelled strongly of cigarettes to the point it was nauseating.
Anastasia WFirst time using a trailer. Kim was great. She took the time to give me tips and explain everything to me. It’s a pleasure renting from this location.🥰
Rebecca BThe lady that waited on us was very professional, she knew her business, and it was a pleasure doing business with her etc. THANK YOU - for making our move easy etc.
linda r