The truck was filthy. There were cigarette ashes all over the cab. One side’s tire was nearly flat. The wheels are out of alignment as well. The wheel needed to be turned sideways to drive straight. It was not safe at all. The staff was very nice. To be clear my issue was not with the people or location just the truck.
DANIEL G
Glacier Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The self check in feature on the app could be smoother but overall great experience
Kira WGreat experience with U-Haul Glacier Auto Location! The rental process was quick and easy, the vehicle was clean and ready on time, and the staff was friendly and helpful. Pick-up and drop-off were smooth with no issues. I would definitely rent from them again and highly recommend this location.
SHAWLA CEverything was okay, but I did pay for a dolly, and wasn’t provided one.
LAVINIA GUpdate to trucks with lower mileage. This truck had 182K miles on it . It needs to be retired.
JOHN O