As far as the Rental nothing but the trailer had a leak in it and damaged our furniture
William D
Metzler Warehousing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Franken, WI 54229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Don’t charge me $150 for dropping off my truck to a different location. Especially when I call and ask if I can drop it off there.
Brandon JI know u haul has various pickups all across the country but warehouse pickups like this are tedious. There was noone There to assist. Luckily I called a number on the warehouse and the owner who was supposed be at work had a day off and came to assist with my 5x8. Half hour late. How was I supposed to know how to install the hoich by myself if he was not there? Very strange, ...the contacts and calls I received prior this was very efficient and meticulous, but they did not match what happened on site.
marc bthere were no instructions on what to do when I arrived to pickup the trailer. There was nobody working at the location so I took the trailer, used it and returned it. Then I received a call from Uhaul a couple days later asking if I still needed to rent the trailer..... I left messages in the Uhaul app letting them know I had taken the trailer and returned it, no response was received..... Not a good experience. I was honest and paid for the rental when i could have just told them I didn't need the rental anymore and they would have had no idea that I used the trailer.
Joel WVery helpful when having to call and extend the rental!
Patrick B