I had problems using the self checkout where the app wouldn’t accept the pictures I was taking of the truck. There was someone helpful that just had me take pictures of the truck and save them on my phone in case they were needed later. The app worked just fine for pictures when returning the truck.
Douglas M
New Hartford Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Hartford, CT 06057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We dropped off after hours so I had no interaction with staff or the interior of the location
Samuel KThey are very professional and quickly answered all my questions
Lucille KI’ve already shared my experience and I will say the young lady in that office explains so much. She was easy to talk to. I absolutely will be renting again. Probably even next week. She just made it so easy.
Lucille KIt's so heartening that in a nation where bad customer service is becoming the standard, U-Haul can still bring the competence! Gina, the rep who worked at this office, went above and beyond to help me wrangle an extra-difficult pickup/dropoff situation when I had no functional cellphone. It made all the difference. So grateful.
jenna l