Make sure the people know what they are talking about. I picked up truck on Tuesday 9.45. Reserved it for 2 days. Called Wed morning to check when I had to bring it back. The woman on the phone kept talking over me, kept insisting I had reserved it for 3 days, and that I was already into my 3rd day. I said how is that possible since I've only had the truck for slightly more than 24 hours. She kept insisting we were paying for three days. So we stopped the move and brought the truck back by 3 30 pm since I couldn't trust these guys. The guy at the counter said we could go back and keep it a few more hours, but we had already sent everyone home and driven 15 miles to return it. I will never rent from these people again
CORNELIA P
Melsons Service Center Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Hope, PA 18938
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent transaction. Very, very positive.
PAUL KSuper friendly employees!!
Ruth ATruck was given to me with 1/4 tank of gas.
Olivia Lyour website is too slow. Also, the constant upselling is a major turnoff. Either put all the offers on one page or stop altogether.
Glenn W