The uhaul smelled funny and was dirty. All the gauges on the dash wasn’t working, it sounds like something was rattling underneath. It was pulling to the right as I was driving and I got charged for gas after submitting a photo of the gas when I checked the truck back in. This was the first time I have had these type of issues renting a truck from there. They definitely got to check the maintenance of the truck and make sure it does not charge when the photos clearly shows where the gas hand was before and after the rental was picked up and dropped off..
Brittany G
Newnan Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newnan, GA 30263
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Customer Reviews
- 4.0 Average Customer Rating
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I did not choose this location, but assigned it after my equipment wasn’t available at my first choice location. It was closed at 2pm on a Wednesday. I had to call a number to be told it was a self checkout process. The app wasn’t working for uploading pictures, so I had to call the number again. Did not like the process at all & will not use it again.
Michelle LThe cabin had coffee spills and dirt and the loading area was unswept. There were no other trucks available so I had to choose the dirty one.
Michael SJust return different location charged morethan $900 this is un acceptable should be $100 or noorethan $300 this is should be ok . Get so mad about this now.
TARATHIP PThe first truck overheated 2 miles from the rental facility. They switched trucks and got me in my way which was great. My pickup was moved to this location 2 days before pickup, which was 45 minutes further than the original reservation. Not sure I would rent from uhaul again if changes like this are typical
CHRISTOPHER B