The manager of the compound was drinking with his buddies onsite at 345 pm. Very unprofessional
Stefan R
Harvey Mountain Adventures Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smithers, BC V0J2N2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service
Jennifer PThe truck had a bad shake/bounce at 50 km/hr and the truck pulled to the right.
Rick HWent to pick up truck and nobody was even there to open the gate or give us access to the truck. We had to call, and the workers didn’t even know we were coming. Was very frustrating having people waiting for us and having so many problems getting the truck. The guy did end up coming to open the gate but he didn’t have any time to help us or answer any questions he was just in a rush to get us out of there. Did I mention how frustrating this was?!
Sabrina CI had booked a car hauling trailer for our move across canada from smithers, BC to Winnipeg, MB. the day before my scheduled pickup I was informed that the only available trailer was a 6 hr one way drive away in Quesnel, BC. I had to call all around and beg for a tow dolly located in Smithers, BC which led to significant cost and time that I did not have requiring us to remove our driveshaft as our car is AWD. The dolly had straps that had been cut short and just barely reached around our tires and the ratchets were terrifically rusty. The 26' truck seemed in good shape and new enough but I was informed (also the day before pickup) that I was responsible for tire chains, which I had given away with my truck a week prior. It would have been very nice if this was all laid out at the time of booking. The truck was also not properly equipped for winter driving as it did not have an adjustable cover on the front grill. This led to a dangerous situation where the coolant was not maintaining temperature on the highway and if I was not vigilant it would have left me stranded in the cold.
Brad T