Was dirty and garbage left inside in door handles and in between seat was quoted one price, but then charged an extreme amount of money for a one day rental
LINDA A
Harvey Mountain Adventures Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smithers, BC V0J2N2
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Customer Reviews
- 4.0 Average Customer Rating
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trailer towed awesome like it wasn't even there
Ken PSame as above.
FRANCIS WPoor condition of our 20 foot U-Haul truck was disappointing. 1. Transmission was chronically stuck in high engine revolutions on every descent / incline. Transmission rpm’s were way to high as transmission continually searched for correct gearing. 2. Gear shift lever was out of alignment or worn and proved difficult to find drive , reverse and / or park positions. 3. Emergency brake release lever was intermittent in operation. 4. Drivers seat wasquite worn out and provided no support for the driver on our 1,000 km trip, as per the booking. This vehicle needs to be properly maintained / fixed or retired. 5: Lastly we received no fewer than THREE requested drop off locations, the last of which was texted to me while on route to the second requested drop off location in busy 5 o’clock Surrey traffic. Most annoying / hazardous. We have had previous good experience with U-Haul rentals but this occasion was a quite sub-par. All of the above was reported to the attendant at the drop off location. Thomas Bergen
THOMAS BUhaul rented me a truck that should have been out of service. The equipment broker down shortly after renting it and caused a 31 hour delay
Werner P