Moving Truck Rental in Niceville, FL at Petro Gas Station
(U-Haul Neighborhood Dealer)

414 reviews

16080 State Hwy 20   Niceville, FL 32578

(850) 517-9811

Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 6 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(850) 517-9811

16080 State Hwy 20
Niceville, FL 32578

Services at this Location:

Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 6 pm
  • Sun: 7 am - 5 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Niceville, FL 32578

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

414 reviews

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Write a review
Rating:
1.0

I am 70 and had to hook up the trailer my self. This is a one person operated convince store and I had to wait while others were helped durning my check in. This was the second time we were sent to this location, our first choice was Destin towing who did not have our reserved trailer.

Alfred R. 
Rating:
1.0

They misstated the time of my delivery costing me an extra days rental.

HARRY P. 
Rating:
5.0

In my case the trailer was not clean when I picked it up,So I had to sweep it before use and after. Otherwise than that worked out great..

Gary E. 
Rating:
3.0

Wrong dolly was in truck.

Jeffrey M. 
Rating:
3.0

No customer service the person was to busy.

rosa C. 
Rating:
3.0

The truck I rented gave me issues from day one. I had to get a jump start 2 times and the vehicle's battery/starter issues only persisted form there, I had to drive across country, all while having to "white knuckle" may way through cities because I could never get a full charge from my cell phone for the port because of the electrical issues, getting turned around 6 time and putting me behind my schedule by 6 hours

jasmine M. 
Rating:
4.0

Please improve the equipment/software and speed of the tablet that the cashier uses to rent the trucks. Everything else was good.

Jeffrey W. 
Rating:
1.0

We tried to return the rental trailer for two days prior to dropping it off on early Monday morning, Oct. 19th. We received no help, but were only told to take it to the adjacent field,disconnect and leave the equipment. It was a struggle in the weeds, but we got it done. We returned to the store counter to complete the formalities and receive paperwork that the rental had been returned. The person in charge asked for the main contact phone number and stated that's all he needed. No paperwork. However, two days later we received noticed of a late charge of $ 59.64. We called U-Haul to rectify the illegitimate charge. U-Haul tells us that "they" will have to reverse this charge, meaning the person who delayed the return processing will be the one who has to do this. U-Haul literally passed the buck. We'll see what happens, but we can tell you if this charge is not reversed, it will be put in dispute with the credit card company of record. It will not be paid. Let's do this the easy and appropriate way. No more mishandling.

Richard H. 
Rating:
1.0

Took 25 minutes for someone that could issue the uhaul to show up and then another 35 to rent a truck to the customer that showed up before me. Only had 6 blankets instead of the 12 I paid for. Took an hour when it should have taken 5-10 minutes. Terrible.

Charles C. 
Rating:
3.0

I wasn't able to drop off my truck to the closest location to me, Affordable Climate Mini Storage, when I finished unloading. Mike was also extremely helpful when I dropped off my first truck and trailer. I was sent to Petro a few miles down the road. Not a big deal after 2 long days, but it was still one more thing I had to deal with that day. The lady at Petro moved the drop off right along, and I was on my way.

JAMES B. 
Rating:
1.0

This location should not be a dealer. They are too busy selling cigarettes, beer and lottery tickets to be bothered to set up the sale for the customer. I had to find the vehicle in the lot and drive it out. Then I had to go to another lot to connect the car transport, all with no help from the people there. And, they not check the equipment; I had to go back in and ask for the moving blankets. They did not care and could not be bothered with a U-Haul contract and customer.

Jeremy S. 
Rating:
3.0

I ordered a furniture dolly, but did not end up getting one with my truck. So I'd just hope to have those rentals verified beforehand.

Nathan G. 
Rating:
5.0

Effortless, awesome experience

Trina S. 
Rating:
1.0

Not even worth getting upset trying to explain... just don't

JOHN T. 
Rating:
5.0

Nothing everyone here was great! Great customer service

CLINTON V. 
Rating:
3.0

Don't screw up the first order and send someone 20 miles away from the previous location to then just charge them for the extra mileage that your employee caused.

Steven M. 
Rating:
3.0

The woman was extremely helpful and worked through some technological issues to get the trailer rented to me.

lance S. 
Rating:
1.0

I had a terrible experience with this location. We received the trailer with only 10 blankets that were thrown in. Unfolded and completely filled with dirt and sticks. We had to wait over an hour to get the trailer even when we had it scheduled ahead. The only 6x12 trailer in the area. A huge issue that we ran into was that the trailer was bouncing around. I thankfully had a gentleman who drives trailers for a living. The tires were filled up past the recommended 65PSI! So dangerous... We had to lower the air to 45/50PSI and it ran beautifully. I am upset that we called 3 times and could not get a representative on the phone when I had purchased road side assistance. Everything worked out fine but I believe this man should not be allowed to rent uhauls out. He does not care whatsoever. The original person I rented from at Moll drive was incredible and gave us his phone number to call because this gas station has such a poor reputation. Rightfully so.. I have worked with Uhaul a few times before and have had amazing experiences. I truly believe this gas station should not be allowed to ruin the company name. I do not leave reviews or negative experiences but I seriously would not give this place even 1 star...

Carolyn S. 
Rating:
5.0

Super easy! Friendly and professional staff! Thank you

kelly W. 
Rating:
3.0

Warn future renters that the gas is closer to the brake than in your car/truck. A couple of times I was stepping on both at the same time until I realized what I was doing.

Jeff T. 
Rating:
1.0

This location is a busy gas station. There are too many customers coming in, for them to do U-Haul rentals too. It took way too long because the other customers were her first priority.

Tanner Z. 
Rating:
4.0

Not the best place, but it is good.

James C. 
Rating:
1.0

The first 6'x12' trailer they tried to give me had a bald tire. I was on my own to locate and hook up the trailer used.

BARRY B. 
Rating:
3.0

The rental process was simple and easy. I recommend looking for existing damage of the equipment at the time of rental with a company representative.

charles P. 
Rating:
5.0

Truck smelled like smoke when I picked it up. But was clean and in great shape.

Garrett M. 
No reviews have been submitted for this location.

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