Absolutely terrible experience! The staff had no idea what they were doing and tried to sell me services I never asked for. It took almost TWO HOURS just to get a key for a reservation I already had. One location was completely shut down even though the website said it was open, and the second location didn’t bother to help at all. I wasted money on taxis, showed up late to an important appointment, and got treated like I was the problem. This is unacceptable. Easily one of the worst customer service experiences I’ve ever had.
Oleg K
Nisku Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nisku, AB T9E7N2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Make more room near the loading ramps for people trying to back in for building B. When there's a truck in the one spot loading or u loading there is not enough room to back a trailer into the ramp area to load or unload because of the turn radius needed and there is either parked uhaul truck or trailers blocking the ability for a safe back in. Other than that its fine.
Benjamin BHorrible service. When we picked up the U-Haul everything was rusted and not a single person or tool was there to help. Horrible horrible experience. Would never use this service again.
Brenda WAfter hours, no Personnel. Self check out, drop off was relatively simple,
NINA MTruck had lots of garbage and empty bottles in it. Windshield and mirrors were very dirty. Other than that, mechanically, it was excellent.
Niko H