Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk VA 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk VA 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

antoinette w. on

Rating:

The general manager was very nice with a sense of humor. Thanks for everything.

kimberly s. on

Rating:

One thing I didn't understand is the PRICING! It has 19.95 on the truck and I rented the smallest truck for 6 hours and I payed 90.00 dollars including the 14.95 for the insurance. So I'm not clear on the rate nor was it explained to me by the attendant at the desk? It was a bit much.

FRANKIE M. on

Rating:

No comment. Great experience....pain-less

SHAAF H. on

Rating:

Being a bit more assertive in acknowledging customers walking into location and setting a tone for the actual service to come.

JENNIFER M. on

Rating:

Have more reps available.

Amy P. on

Rating:

No issues - staff was great. All items for my reservation were prepped and ready when I arrived.

Shawn L. on

Rating:

Communication and honesty with the customers. Walk out and verify with the customers to make sure information is accurate on the truck. Communicate with the customers

cathy l. on

Rating:

I returned the equipment earlier then expected and had no issues. Very friendly guys at this location.

Lane T. on

Rating:

Fast and courteous service! Thanks

richard h. on

Rating:

When I booked this on the phone, I asked for the location to be uhaul on north military hwy norfolk va. The representative said all set, I repeated again. I am coming from out of state to pick this tow dolly up. I got down to my daughter's school, we went to uhaul to pick it up, the no military hwy Uhaul said it was at the Monticello ave location. Very frustrating as we are coming out of town and do not know the area that well. The people at the Monticello ave location very kind and let us pick it up the afternoon before to pick it up. Thank you Nancy Henri

David K. on

Rating:

The site manager Chris is an outstanding Customer Service Representative. Thanks!

Julie A. on

Rating:

Charged me for things I did not receive (pads, dolly). Moving truck was dirty and even had some broken pieces of glass in it, which is a hazard. They selected a location to drop off vehicle that was very far from our apartment and later found out that there was a U-haul location just 5 minutes away that we could have used. Originally we chose a location in Virginia Beach but corporate office called and changed our location to this one in Norfolk because they had a truck where as the other one did not. We had no choice in the matter. Had to drive 30 min extra to get there and there was no apology or compensation of any kind for the inconvenience. You guys guarantee a reservation but ours wasn't guaranteed. Overall our whole U-haul experience cost us more than we actually received but the worst is that it all added up to 3 hours in time inconvenienced. We've used U-haul in the past and had a good experience but this has been the worst move we've had to date.

JENNIFER M. on

Rating:

You need more staff in the main store. Both times we went we had to wait but the second time was over 1/2 hour in line. I felt very sorry for the poor guy who was behind the counter. He kept apologizing for the wait. There was another customer service rep but she came and went and never helped anyone.

Tracy S. on

Rating:

Customer Service was superior. Pricing phenomenal. There is Nothing that could’ve been done better

Lydi Z. on

Rating:

Be specific on pick up and drop off locations, as they might change from what what selected. I requested to pick up in Newport News, Virginia and had to go get the truck all the way in Williamsburg (about and hour drive). If I would have known this I would have gone with another moving company. I also requested to have a box trolley and when I got to the location all they had was an appliance trolly so I had to pay an extra 2 dollars ($12 total) for that even though it clearly said $10 dollars on the trolly. Overall the job got done but there was more stress than necessary regarding the truck, I’ll never use U-haul again and I move regularly since I’m in a military family.

Mary K. on

Rating:

The 9' cargo van smelled of SMOKE. If I were asthmatic I would have had an episode. I had to ride with the windows down to get fresh air. the cargo area was fine but the seats just smelled horrible. I told the technician and he said it's not prohibited in the cabins. Please review your smoking policy in your rentals. Other rental companies prohibit it and it would add to the value.

satoria m. on

Rating:

Nobody was in the store the first 15 min I was there

David K. on

Rating:

Great Customer Service.

Noel B. on

Rating:

Re emphasize to anyone who rents the vans or trucks NO SMOKING. The van smelled very smoky like cigarettes. Interior in the cab very dusty and inside windows dirty.

Carlos J. on

Rating:

Truck was winding, I rented the truck and reported it. Never used it and co uldnt get my refund. This was the worst experience I've ever had. So I wouldn't use this location ever again. I wish they cared more about the customer but it's ok.

Latisha R. on

Rating:

Customer service was great! Very professional staff.

David K. on

Rating:

Thanks for the warm welcome and professionalism.

Brian G. on

Rating:

When I reserved online, it was not clear that I wasn't getting a one-way rental. After arriving to pick up the truck, there was a bit of confusion, but the associate Christopher was personable, friendly, efficient, and knowledgable. It took us a bit to get sorted out about what we wanted to use since the reservation was different, but Christopher was super helpful.

maurita w. on

Rating:

Great customer service! Nice people!!

delmore g. on

Rating:

Very friendly and helpful staff.

View more reviews