Nothing much, service at this location was great. The staff was friendly and very helpful.
Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown
Moving to or from Norfolk, VA 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.
Cargo vans and pickup truck rentals in Norfolk, VA
U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Auburn was very kind and helpful regarding the truck return. Easy access to location. Drop off was fast and efficient
Uhaul employee did an outstanding job. Return to this location was quick and efficient.
Repair the 15 ft. box truck: the left door glass was impossible to roll down or up. Fill up the gas tank before handing it to the customer. I drove out with the gauge on E. Minor change to all the box trucks: T hey need added step supports at both front doors. If you did this UHaul would boost it's business by 30% or more, obviously. I am a team player and want the best for this location and for UHaul, which I use once a month! James Gregg in Norfolk, VA. The clerk, Autumn, was fantastic.
Check in process didn't work & return took a long time
Check the transmission or the shiftier. Had trouble going into gear.
The odometer apparently had 10 miles more on it when I started than your records showed but there was an error message on the display and I could not find the odometer so I had to approve the mileage without actually knowing what it was. When I was shocked at how much I was charged, I mapped out my trip and I found I was charged for 10 miles over what I drove. Also there is no key drop off in the parking lot? I walked the entire parking lot 3 times and couldn't find it but fortunately uhaul was open and I was able to give it to the cashier.
The after-hours vehicle check-in process was stymied by lack of location information for me. My location services were "on." There must be other settings that effect it. Need to figure out what they are. This is a corporate/web issue, not an issue for the local dealer to fix.
The entire experience was excellent. Pick up was a pleasure with the young lady that helped us hook up the trailer, and drop off was a breeze with the gentleman that assisted up with that. Thank you!
The only problem was the entrance to the location is confusing as there is road construction and it's hard to maneuver around the parked trucks in the lot with limited entrance access...but I think they're doing their best to arrange the lot so that we can access it.
Autumn was a great help as was the young man who checked me in at the end of the day...very easy process
Staff was very friendly & helpful !
The parking lot is a bit confusing to get in and out of, but the staff was friendly.
Thanks for helping my move! ðŸ˜Š
The best uhaul rental in Norfolk
Contactless pick up still required going inside and waiting in line to get the key at the front desk. My assigned truck was parked behind another truck which required me to get a staff member to move a truck. I reserved a dolly and pads. Neither of them were in the truck which made my move extremely difficult. The roll back door to the cargo area was padlocked shut. It took 3 adult men almost 15 minutes to open it with the provided key. The local representative that we called told us that they get stuck sometimes when it rains. Overall, not impressed. The truck pick up app is fantastic, worked great, but I still needed to go into the store, wait in line, talk the the desk in order to get the key. There needs to be a contactless option.
Eric Torres at drop off site was very polite, efficient and accommodating. We really appreciate his assistance!
Return to direct paper contracts for clarity, instead of relying on cellphone technologies. This aspect of service was disruptive to the customer service experience.
Easy process and efficient staff for both pick up and return Short staffed long line long wait times on hold on phone
You all did a great job!
Its a busy location and there is always 1 person working, long wait times and because there is just 1 person they seem over worked and less than enthused
Top notch service I was very impressed outstanding for sure
Too Damn high spent $110 jus to go to Newport News in back in the 10 foot truck smh
The trailer was pretty beat up and old. The inside tie off bars were pulled loose from the sidewalls and not useable.