U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

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Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

KAREN L. on 2/6/2016
Rating: 5 out of 5 stars

Fast and expert customer service. Very satisifed!

NORLISA M. on 2/1/2016
Rating: 1 out of 5 stars

I left a brand new box of wine glasses in the front seat floor and an old plastic tub in the back. I was told they normally throw items away. He checked and found the tub but told me they threw away the wine glasses. Funny how the old tub wasn't thrown away but the NEW wine glasses were. Never again U-Haul. Bad business and bad location.

Theresa C. on 1/27/2016
Rating: 4 out of 5 stars

The customer service for renting and returning the equipment was very good. The van I rented was nasty. It smelled like oil from a car engine. The seats had grease marks all over them and the back of the van stunk. I usually get great equipment from U-Haul but this van rental was a disappointment. The outside of the van was clean, it was just the inside seats and storage area that were dirty and stinky.

AYDEN P. on 1/23/2016
Rating: 5 out of 5 stars

Truck was in horrible shape, could not open passenger door from the inside or out, the entire truck rattled when the heat was running. There was able 3 in. Of play on the wheel on each side which made if very difficult to drive. The truck actually died on me and a towing service had to be called. However, the gentleman at the Uhaul location was great and provided excellent customer service and took quite a bit of money off of my bill due to the headache of this truck.

Brian D. on 1/14/2016
Rating: 5 out of 5 stars

Willie and his crew were very nice, professional, and accomodating.

Clayton M. on 1/11/2016
Rating: 1 out of 5 stars

I can't believe you charged me to use a hand truck that's already on the truck.really ? 7 dollars.

Breanna R. on 1/2/2016
Rating: 5 out of 5 stars

The driver side mirror kept moving while I was driving I was unable to use it or switch lanes and I had to dive 59 miles total all on 4 major highways Very dangerous

Christine D. on 1/1/2016
Rating: 2 out of 5 stars

I was disappointed that the pickup truck we rented had a bed filled with water. Was told it will all drain out and be dry by the time you get there. We were moving furniture and the bed was still wet when we arrived to move the furniture. Back window was dirty. Associates were friendly.

Danielle F. on 1/1/2016
Rating: 4 out of 5 stars

Everything was fine except the van reeked of cigarettes.

Wayne S. on 12/30/2015
Rating: 5 out of 5 stars

Fast and courteous! Nice job U-haul!

SARAH H. on 12/30/2015
Rating: 2 out of 5 stars

I accidently returned the truck to the wrong uhaul. No one at the uhaul I went to even acknowledged that it was the wrong location. Actually, I had to ask for assistance multiple times before they would take the truck. Then, later on that evening, I get a call from the manager of the other uhaul location who yells at me and tells me I brought the truck to the wrong location and that I have made his life difficult because he has a pick up the next day. This is after he has called me multiple times and left voicemails asking me to bring the truck back asap on the most stressful day of my life. This experience was absolutely terrible.

Lisa O. on 12/28/2015
Rating: 3 out of 5 stars

Claimed I didn't replace the gas when I did. Wasn't worth the $5 to fight with them on an already stressful day, but they are thieves.

ALBERT J. on 12/28/2015
Rating: 4 out of 5 stars

Have the equipment at the location that you want to pick it up at. I had to pick up the equipment at a location that required me to pay tolls and not the location that was closer to me.

KAFI M. on 12/24/2015
Rating: 3 out of 5 stars

It's an old location with rats and rodents in the storage areas.

MARK M. on 12/24/2015
Rating: 5 out of 5 stars

Used this location several times. Always very helpful and efficient.

NIKOS Z. on 12/23/2015
Rating: 1 out of 5 stars

Terrible experience. They gave me the wrong truck than the one being in the contract and they also gave me 6 furniture pads while I requested and be charged for 12. When I went to drop off location, all these discrepancies resulted in being 1 hour on the phone with the Monticello ave (pick up) location trying to fix the problem, but they still made mistakes in the new contract they issued. New delays, and new charges which were incorrect and I ended up calling over and over to get every wrong charge corrected. Pick up location blamed everybody else by themselves and they hardly felt sorry for anything. The pickup location will blame the drop off location and vice versa. I ended up calling the corporate to resolve the issue and multiple calls later, the corporate all can do was to correct the charges and give me only 10% off for all the hassle. Ridiculous! Never UHAUL again!

JAMES P. on 12/22/2015
Rating: 5 out of 5 stars

Thank you!

ELIZABETH H. on 12/22/2015
Rating: 5 out of 5 stars

Very pleased with customer service, timely manner & clean location. Thank you, keep up the great work! I keep coming back and recommend your location to many.

Derek G. on 12/21/2015
Rating: 5 out of 5 stars

All the truck needs backup camera especialy the big trucks. Its the going thing now.

Sarah O. on 12/21/2015
Rating: 1 out of 5 stars

I made a reservation online for a 10' truck the day before which was confirmed by email. I had picked up a dolly that day as well from the store. When I went to pick up the truck the reservation had been deleted and they had no 10' trucks, although I had specified I still wanted the truck when I picked up the dolly. That was frustrating, but what I found so upsetting was that when the man who was helping me asked the assistant manager for help, the assistant manager clearly did not care and offered no help or even an apology. After some back and forth, I agreed to take a 15' truck which was fine but of course more expensive. In summary, I found there customer service to be terrible. If they had just been apologetic, I would've been a lot less unhappy. I understand things like this happen. If I had known of another company to go to I would've. Next time, I will be sure to find one though.

Chad Q. on 12/19/2015
Rating: 3 out of 5 stars

The manager Willie was extremelt rude. Not only was he talking with a coworker during our 2 transactions in the store but also in his demeanor. And while the other associate was helping me he made 3 calls to the same customer harassing them and leaving messages that i am sure no one would return due to his tone. I will not go back as this location is not customer focused. It is manager focused. I have spent my last dollar with Mr. B and look forward to using the competition. Do not go here. You have been warned.

Andrew R. on 12/15/2015
Rating: 5 out of 5 stars

Excellent customer service! Great location to do business.

William D. on 12/13/2015
Rating: 4 out of 5 stars

The truck was old and the entire dash board rattled everytime I hit a bump. There was still trash in the back of the truck when I first got it.

MARCUS M. on 12/12/2015
Rating: 5 out of 5 stars

The customer service and people who worked there were so kind and truly made me feel like family. It is the same experience every time. This is my second move and I truly love using this business. My only complaint was that the vehicle was backfiring and took a while to start up. This was a first for me.

FRANCISO Z. on 11/30/2015
Rating: 5 out of 5 stars

Everything was awesome!!! Great service and we'll always use this location even if there are more locations near our house.