U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

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Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

KELLY M. on 4/28/2016
Rating: 3 out of 5 stars

I notice that instead of finishing with the customer, ie me, the woman who waited on me is distracted and by seeing the other workers and discussing things with them that doesn't concern my check-out. This gets frustrating when you're on a time budget. Try focusing on the transaction and completing it, then move on. My best advice for customer satisfaction. Fortunately, this was the shortest wait I've experienced I believe because it was a weekday with fewer customers in the store.

diane p. on 4/25/2016
Rating: 4 out of 5 stars

Nothing at this time.

Sheena M. on 4/23/2016
Rating: 5 out of 5 stars

People were driving 10+ miles to this location because of the service is great and everyone is friendly. They made it so easy to do business with. I go to this location only because the service is extraordinary. I dont want this service to ever change. I UHAUL becasue of them.

vicky l. on 4/17/2016
Rating: 5 out of 5 stars

Nothing. Good work

NANCY P. on 4/15/2016
Rating: 4 out of 5 stars

Very acceptable as is.

STAN O. on 4/11/2016
Rating: 4 out of 5 stars

Because of an electrical problem on my truck found only when checking connections with the Uhaul trailer, I couldn’t rent the trailer as I originally planned. Our Uhaul guy really tried to help as much as he could but with a limited equipment to diagnose what’s the problem and without spare parts to replace what’s wrong it wasn’t possible (also, it had happened on Sunday so I couldn’t just go to a car shop to get it fixed). I think it would be helpful and appreciated by many other customers if Uhaul is a bit more ready for most likely problems occurring when someone wants to rent a trailer. The problems are hard to check unless connecting a trailer but then it may be too late to find there’s a problem.

leon p. on 4/11/2016
Rating: 3 out of 5 stars

Not set me up for a larger dolly that i had to drive 6 more mile out my way to get...to tow a same size car that i towed before..

John V. on 4/7/2016
Rating: 5 out of 5 stars

Staff was very friendly and helpful.

RONALD D. on 4/5/2016
Rating: 4 out of 5 stars

Offer Cleaner vehicles (vacuum out cab and cargo areas, and sanitize and spray for ticks, fleas and bed bugs,etc from previous customers)...and add a shorter rental time frame and lower fee(s) for your customers who do not need a full days rental. Thank you!

William G. on 4/5/2016
Rating: 5 out of 5 stars

Great job!

trashida l. on 4/2/2016
Rating: 5 out of 5 stars

Longer times when reserving in morning because afternoon reservations get trucks for a longer period and I had to return the I had and get another one

lauren h. on 4/2/2016
Rating: 1 out of 5 stars

Keep your word do not promise me something and do not follow through. Not every customer is utilizing your busines's casually some people are going through something & spending money to get out of bad circumstances for the better & I followed instructions given to me & you guys did not follow through with your half

JEANNETTE R. on 3/31/2016
Rating: 5 out of 5 stars

Nothing to improve. Everything was so easy!

Kristi Z. on 3/30/2016
Rating: 3 out of 5 stars

more inform, I had set up online and came in to pick up. I had to go back over all information I had set up online.

SCOTT A. on 3/29/2016
Rating: 3 out of 5 stars

Store manager had 4 trucks on lot & $19.95 rate. Said they were all reserved for that morning and I had to rent the $29.95 truck. I had to drive by that store all day and those trucks never left. Classic switch and bait. His story changed 3 times about those trucks and reservations. He refused to rebate the difference when I confronted him.

Reese H. on 3/24/2016
Rating: 2 out of 5 stars

Reservation was from 5 to 9 pm, I arrived early (4:30 pm). It was not explained that no one would be present to receive the equipment back from me, that I should use the drop box that was not very prominently positioned and not-at-all described. I'm calling it a FAIL for customer experience. No issues at all with the GMC pickup BTW, I rather liked it and will consider GMC more favorably for my next automobile purchase.

ALLEN B. on 3/24/2016
Rating: 4 out of 5 stars

No comments

renee n. on 3/23/2016
Rating: 5 out of 5 stars

Very nice and reasonably priced service. Love having your Uhaul business in the neighborhood. Will use you again soon. :)

judith z. on 3/22/2016
Rating: 5 out of 5 stars

Check in was quick and easy. People were helpful and friendly. Vehicle was just what we needed.

mark S. on 3/21/2016
Rating: 5 out of 5 stars

Had a great experience with Uhaul! I initially made a reservation for a truck with another company. The truck was not the right size so had to cancel the reservation. In a pinch, I called Uhaul (VB blvd location) and the lady was very helpful in finding the right sized truck at another location. The staff at the Monticello location were very friendly and professional. Thank you!

joe c. on 3/20/2016
Rating: 5 out of 5 stars

The Manager and all the staff were friendly and very helpful. I will definitely use this location in the future.

MARQUE G. on 3/20/2016
Rating: 4 out of 5 stars

I was charged twice. I prepaid for my rental online so I could simply pick up the van. Upon return the walk around was performed & I was shown the total I already paid. When I checked my account later there were duplicate charges.

DIMITRIOS P. on 3/19/2016
Rating: 5 out of 5 stars

The guys there are fast and helpful everytime. Easy to get in and out fast.

debra j. on 3/16/2016
Rating: 3 out of 5 stars

First of all I wanted an earlier time, and I asked Melissa to call me if one came available, but no one called . There were several vans there...Melissa put my order in for wrong day and someone cancelled it..Velma got me all straightened out...kudos to her for getting me out expeditiously...

Tracy B. on 3/14/2016
Rating: 5 out of 5 stars

Fix uhaul online.