U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

Share |

Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Robert E. on 12/2/2016
Rating: 5 out of 5 stars

Overall, the usual pleasant experience with UHaul. Will continue to rely on them when the need arises.

Thomas S. on 11/28/2016
Rating: 3 out of 5 stars

The pickup was smooth. Unfortunately, at the drop off we were told that we had been given the wrong van and after a few hours of moving heavy furniture a very rude african american employee told us we had to stand by while paperwork was done to transfer our rental to another vehicle. It just seems absurd that dropping off a rental an hour and a half early would take longer than and be more difficult than a key drop box.

Bob F. on 11/26/2016
Rating: 1 out of 5 stars

They didn't bother to remove the cargo door padlockbefore giving me the truck.Fortunately, I noticed it before I left Also, the keybarely worked and had to be giggled for 30 seconds or so EVERY time the truck was started. All in all, not very impressive.

Kevin M. on 11/22/2016
Rating: 5 out of 5 stars

Great customer service and well maintained truck

pat m. on 11/17/2016
Rating: 5 out of 5 stars

I was very happy with the service and everything was so concise and the manager was so helpful. Couldn't be more pleased! Will definitely use this store and rental again. Great service!

MATTHEW W. on 11/11/2016
Rating: 1 out of 5 stars

Mileage out was written on the form incorrectly resulting in excess mileage charge. I know that I should have caught it but unfortunate to pay for 94 miles when you actually drove ~25. I've had several other poor service experiences at this location. If it wasn't in such a convenient location to my house I would not use this U-Haul anymore.

Victoria F. on 11/9/2016
Rating: 2 out of 5 stars

van reeked of ammonia/cat urine, was NOT clean...will inspect van closer before taking off lot next time! Or start renting van for events somewhere else if continues to be issue. Who has extra time to make sure the equipment is clean-that's what I'm paying for!

Olivia S. on 11/8/2016
Rating: 5 out of 5 stars

I had a fantastic experience, the manager and the rest of the staff did a great job, they were so pleasant, helpful and attentive.

Linda B. on 11/4/2016
Rating: 5 out of 5 stars

Friendly staff, good service

Debon L. on 11/1/2016
Rating: 5 out of 5 stars

Nothing everything was awesome

Charles D. on 10/25/2016
Rating: 5 out of 5 stars

Great customer service by Chris. Thanks!

Sherri G. on 10/17/2016
Rating: 3 out of 5 stars

I was actually scheduled to pick up my truck from a location 3 miles away from where I was moving, but I had to travel to Norfolk which is 13 miles from where I was moving and it added extra time to my moving scheduled. My movers arrived at 11:30 and I didn't get there until after 12 due to traffic. Having to drive all the way to Norfolk was a huge inconvenience and caused me to spend more money. Chris in Norfolk was nice.

Daria P. on 10/14/2016
Rating: 3 out of 5 stars

not sure town was closed down because of the hurricane looked like apocolypse

Anne K. on 10/12/2016
Rating: 5 out of 5 stars

Fix the computer system. I could not use a credit card or debit card because of a fault in the system. Thankfully I had cash. Other customers left without getting a truck.

Donald A. on 10/7/2016
Rating: 4 out of 5 stars

Fast and efficient. However, glad I did not have my children with me as two female workers were talking in the main reception area of sexually explicit matter for all to hear. Even the gentleman checking me in commented something about 'you hear all sorts of things.' Not opposed to talking about such things, just save it for the break room.

Pamela H. on 10/6/2016
Rating: 5 out of 5 stars

Pleasing and pleasant folks. I find them always helpful and accommodating.

MICHAEL P. on 10/5/2016
Rating: 3 out of 5 stars

I needed ALL the space in the back of the truck. Upon opening it found a bag of rags and dollie hooked to the wall. I could have removed but would have been charged for using them due to zip tie I would have had to remove. I will never use UHaul again. Thanks for making my move even more difficult.

ron h. on 10/3/2016
Rating: 2 out of 5 stars

Changed my location to another city adding an extra 1.5 hrs to my day. Equipment old and beat up.

Carlos B. on 10/3/2016
Rating: 1 out of 5 stars

Upon arriving to the store I wasn't greeted nor was I asked did I need assistance. Secondly as I approached Eric, he just stared until I said I needed a vehicle. Immediately he asked did I have a reservation even though I counted six uhauls in the parking lot. I'd just purchased some furniture and the store closed at 6; I arrived at your location around 5:33pm. Although upset at the poor customer service I stayed in the parking lot and made the reservation considering I saw what was available EVEN THOUGH I wasn't informed. Terry made the experience even worse. I do manual labor so I understand wanting to be off from work but what I'm not empathetic towards is blatant disregard for my money. I will never purchase from this store and have already written a letter to HR. Word of advice; hire people who not only know the job but know customer service as well.

Darlene S. on 9/30/2016
Rating: 4 out of 5 stars

Great job. Only complaint is one check in person who also had to answer phone. Staff was great.

theodore a. on 9/29/2016
Rating: 2 out of 5 stars

The veichel I rented was dirty, smelled in the cab, windshield was extremely dirty inside and out. Very disappointed in the over all lack of neglect to the veichel.

RENISON B. on 9/28/2016
Rating: 5 out of 5 stars

Everybody that I met over there in an excellent job

Daniel L. on 9/26/2016
Rating: 1 out of 5 stars

Truck was not well maintained, battery died between moves

Pamela H. on 9/24/2016
Rating: 5 out of 5 stars

i think the people there are very courteous and helpful

EUGENE B. on 9/20/2016
Rating: 3 out of 5 stars

The roof of the truck leaked above the "granny attic" and got hundred year old antiques wet. Very slow to change gears. Very poor gas mileage.