Self Storage Units in Norfolk, VA, 23510

U-Haul Moving & Storage at Downtown

5082 reviews

1301 Monticello Ave   Norfolk, VA 23510
(Right between Norfolk Scope and Doumars)

(757) 625-1656

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage Access

  • Mon-Sun: 5 am - 10 pm

Services at this Location:

Contact Us

(757) 625-1656

1301 Monticello Ave
Norfolk, VA 23510
(Right between Norfolk Scope and Doumars)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage Access

  • Mon-Sun: 5 am - 10 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Features Available at this Facility :

  • Free Online Account Management
  • No Deposit or Admin Fee
  • Indoor Storage: Twice the Protection and Security
  • Climate Controlled: Just Like Your Home
  • Ask About Our Automatic Credit-Card Payment Plan
  • Free Use of Loading Carts
  • Padlocks, Boxes, Packing Supplies
  • SafeStor Protection
  • Clean - Dry - Secure
  • Make Your Payment Online!
  • Package Signing and Receiving

View All Features

  • 1 Month Free:
    Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
  • No Deposit Or Admin Fee:
    No Deposit Required and $0.00 Admin Fee

Available Units (All Sizes are Approximate)

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Split Level Storage

Split Level Storage

Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.

Small | 50 sq ft

  • Example storage unit layout

    Small | 4' x 8' x 6'

    Split Level 1st Floor Street Level No Climate
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $69.95
    Per Month

    $69.95

    1 Unit Left!

  • Example storage unit layout

    Small | 5' x 10' x 6'

    Split Level 3rd Floor Street Level No Climate
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Rate:
    $74.95
    Per Month

    $74.95

    1 Unit Left!

Medium | 51-150 sq ft

  • Example storage unit layout

    Medium | 8' x 8' x 8'

    Split Level 3rd Floor Upper Level No Climate
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Free Lock with
    Rent Now

    Rate:
    $69.95
    Per Month

    Free Lock with
    Rent Now

  • Example storage unit layout

    Medium | 6' x 12' x 8'

    Split Level 3rd Floor Upper Level No Climate
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Free Lock with
    Rent Now

    Rate:
    $74.95
    Per Month

    Free Lock with
    Rent Now

  • Example storage unit layout

    Medium | 8' x 16' x 8'

    Split Level 3rd Floor Upper Level No Climate
    2-3 Bedroom Home (1,200 - 1,600 sq. ft.)

    Free Lock with
    Rent Now

    Rate:
    $119.95
    Per Month

    Free Lock with
    Rent Now

    1 Unit Left!
    Rent Now to Secure Your Room!

A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

What Is Online Move-In / Rent Now?

  • Complete Move-In Paperwork Online
  • Pay 1st Month of Rent Today or Tomorrow
  • Recieve Unit # and Access Code Immediately
  • Skip the Counter and Head Straight to Your Unit
  • Free Lock (Worth $11.95!)*
Video thumbnail

U-Haul Rent Now Video

Not ready to move-in today or tomorrow?

Reserve a room for a future date. Make no payments until move-in.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Storage Customer Reviews

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Average Customer Rating

5082 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Customer did not leave a comment.

RANDYCHRISTIAN W.  |  First Impressions 
Rating:
5.0

I did wanted to know do I get a refund back for my store

cynthia e.  |  Overall Experience 
Rating:
1.0

Horrible experience. Had a unit on the 3rd floor for 3 years. The elevator was broken at least 75% of that time. Was given 1 month free. Unable to get my stuff without hauling it down 2 flights of stairs and down the ramp. Staff didn’t seem to care and had no resolution. Charging people for something they can’t use. Borderline criminal. Will tell everyone I know not to ever use this locations.

billy h.  |  Overall Experience 
Rating:
5.0

Over the years that I was at UHaul, I have seen several managements come and go..But each one and the employees were exceptional Friendly and Kind. Thanking each one for their Patience, Conversations, Smiles, Warm Hearts and Customet Service. Prayers and Blessings to All.

LISA M.  |  Overall Experience 
Rating:
5.0

The staff is extremely outstanding!!! I have recommended 4 people so far and will definitely continue telling people about them.

Adarice L.  |  Overall Experience 
Rating:
5.0

Pretty smooth process

Ahmad R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

PETER M D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

peter d.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

VERNA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Verna H.  |  First Impressions 
Rating:
3.0

While the store and staff were great and very helpful we weren’t informed that the elevator was out until the employee suggested we switch to a storage room on the first floor, which due to availability was smaller than the one we were looking at.

GEORGE B.  |  First Impressions 
Rating:
1.0

The only stairwell was beyond too steep and made moving in more difficult than it needed to be.

Camryn P.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

christian p.  |  First Impressions 
Rating:
1.0

I booked the third floor and I couldn’t even use it because the elevator was broken and there was nothing about it on the website and I needed to go back another day to get a refund

Whitney B.  |  Online Move In 
Rating:
4.0

The staff are great and the location is convenient. I honestly had no issues with the staff or the facility in general. Unfortunately, there’s always a ton of homeless people milling around outside and trying to follow you in and the big garage doors don’t close right behind you. I had a guy try to take stuff while I was making trips between my unit and my vehicle, and the ramps to the second level aren’t fit for anything larger than a sedan, so I had to park on the street. This place is in need of an update and needs a security guard to watch the back ramp doors. Additionally, 24/7 access and 24/7 security should be a thing at every U-Haul. Like I said though, the staff are great and doing their best. I had zero issues with staff and Autumn was always a pleasure to talk to. I think any storage place in Norfolk is bound to have the same security issues.

Matthew A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Francis R.  |  First Impressions 
Rating:
5.0

Woman who checked me in was friendly and competent. Thanks!

Connor G.  |  First Impressions 
Rating:
4.0

My only issue was the elevator is broken and I needed a unit, which was on the 2nd floor pushing really heavy stuff up a steep ramp on a cart was really difficult as it was just myself and my two teenage sons. Otherwise the staff was very friendly and helpful. Also it would be nice to access the unit late at night due to my work hours.

JENNABETH B.  |  First Impressions 
Rating:
5.0

Employees are awesome

Nilaykumar P.  |  First Impressions 
Rating:
5.0

Awesome staff!!!!!! Super friendly! Extremely helpful. I had to switch my unit and it was a breeze. Super helpful very friendly! Great storage options!

JOSEPH G.  |  First Impressions 
Rating:
5.0

Chris did a wonderful and outstanding job.

sumiko b.  |  First Impressions 
Rating:
1.0

Unfortunately, per staff, my unit got infested with rodents after it was found that three other units were being lived in.

Kyndra K.  |  Overall Experience 
Rating:
5.0

Mrs B. Ford represents Uhaul very well with her customer service. I was very impressed...

Julius D.  |  Online Move In 
Rating:
5.0

Chris has always taken care of our needs exceptionaly well.

Admirals ECHL H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Onaysha L.  |  First Impressions 
No reviews have been submitted for this location.

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