The Team was very professional and Truck was clean, however my Truck operated horrible. The Alignment of the vehicle is way off. Because I'm an experienced driver, I was able to maintain. It kept swaying side to side on Road. Potential Car Accident with this Truck. Check front end on this specific truck.Eric W.
Moving Truck Rental in Norristown, PA at U-Haul Moving & Storage of Norristown
Norristown, PA 19401
(& Airy St W Of Forrest)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Norristown, PA 19401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing. Everything was great and easy.Charles C.
Major Improvement: - Figure out your reservation system. I tried to pick up my truck from Colmar, PA location. The Uhaul was not there due to the scheduling glitch. Someone else took my truck and I had to go to Norristown. And NO the reprasentive at Colmar only told me to call the 1-800 number. The 4th person I finally talked to on the 1-800 number finally gave me a solution.Matthew B.
Can't think of anything.Brian C.
I was scheduled to return my rental at 930 pm and I did so early and the next day I got a call asking why the return was late... Apparently they will check you out remotely but for a fee for which I wasn't told they send it via text message.. I was told to drop key in lock box which I did(overnight) and I assumed that was it...In my opinion a sneaky and clever way to increase the customers bill... I didn't ask for that option and my scheduled return was after business hours... I understand about reading fine print but $20 charge on top of inflated rates are ridiculous in my opinion and was definitely a marketing scheme but I guess Uhaul is another opportunistic company taking advantage of the pandemic and â€œso calledâ€ contactless checkout.... False!!Sean S.
Great location, great staff. I rented the van Saturday for a move and from the start of filling out the rental info online all the way to dropping it off was very easy, pricing was good. Van was very small. Hard to fit a queen mattress in there but other than that it was a very nice van. Very friendly staffDaniel S.
i did the off hours pickup and dropoff fairly painlessly after a small learving curve. There was a discrepancy with the initial bill on pickup but the online chat person resolved it quickly. i stopped in the store the day before and the counter person was helpful in updating my reservation and walked me through the pickup process in a very pleasant manner.Neil S.
One of the computers at the check in desk is super slow and should be replaced.Jerard C.
Quoted prices should include all taxes. Deceptive quotes. not an issue with the franchise-but issue is with U hallVijay S.
They didn't give me moving blankets but charged it. I booked a 17 feet truck but I got a 15 feet. I could not fit all my stuff. So inconvenient. Not helpful.Victor K.
The staff was rude. There was almost no gas on the truck that I got and they marked it incorrectly and then charged me extra. Very unprofessional staff.Omar C.
I appreciate the quick service provided by the staff.Eider F.
This is my 4th time renting a UHAUL van/truck, but my first time at the Norristown location. The young lady at the desk was a great help processing my order. I like how everything was organized in the shop easy to find the packing supplies very clean. Even on my return of the UHAUL truck the young man Brandon was very quick and efficient and had me out in no time. Definitely will return there.Sianna P.
Check your trucks before rental. Don't change pickup location last minuteMARK P.
Ariah demonstrated exemplary customer service.Conor S.
UHAUL systems were down. I attempted to use the buggy UHAUL app without success. I was finally able to complete the SHARE process on the Microsoft Edge browser. Images wouldn't complete upload using Chrome.Ross C.
After breakdown the trailer , try to call local store more than an hour no one replyVenugopal Reddy K.
Courteous and efficient were characteristic of all staff!! No improvement neededRichard P.
The vehicle needs to be serviced transmission is slipping ,front end alignment, and brakes where very soft . (Hard to stop especially when loaded) save yourself the aggravation of an accident and service the is vehicle.Anthony V.
Service was excellent!John S.
I was overcharged for fuel. Contract indicated tank was full when it was only 3/4 full. I brought it to the gage reading slightly under 3/4. I received my receipt via email. I was charged for15 gallons.christopher M.
Online Check in would not work and had to stand in line for 15 minutes to get truck. The person at the counter tried to sign in Online as well and could not..Lawrence O.
It would have been helpful to get a demonstration of hooking up the trailer to the hitch, and tips on the best way to load and unload with a trailer. Also, the stem coming from the trailer is too long, it results in not being able to back up for unloading. We had to unhook the trailer to load and when we were done, trying to hook the trailer back to the hitch was a nightmare. Almost resulted in a hernia!Solace D.
Very friendly staff. Manager has been at this location for over 4 years. Very impressed! Thank uhaulmaryclaire F.