Hard to provide focused customer service at a convenience store that's offering so many different services. But the clerk was very polite and helpful, just limited by the resources at his disposal. Vehicle worked very well and was easy to pick up, operate, and return.
Nicholas H
Queensbury Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Vancouver, BC V7L3V9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Arrived . Give me the key the guy says . Well i'd like you to make sure everything is ok I say . Don't worry u haul will check he says . Look I say ; you asked me to bring it on time because someone else was renting it so ive brought it back 2 hours early . So he impatiently walks out starts up the truck , looks at the odometer mutters OK and says I'm good to go . I say ; well i've put in an extra 20 gas is there any rebate for that . Talk with u haul for that he says and turns to another customer . I guess these middle men don't receive a lot for their service so customers get treated accordingly .
Bob GThe main box interior was covered in coffee. Also I tried to find the fuel chart in regards to refilling but was not able to find it. Had a friend watch the gauge as I filled (regularly turning it ignition on and off) and it paused just before 3/4s (our set marker) so we continued to fill, no result on the gauge then suddenly it was a full tank and it was an extra 30 dollars so not particularly pleased with that.
Cosmo aLocation did not have the dolly I included in my reservation. No apology or discount provided for a massive inconvenience of not having the equipment I revered a month ago.
Marc L1) The car's backup camera was broken, which was very different from my previous experience! And it was dangerous! Because of this, I almost hit the car behind me while driving! 2)I am pretty sure I intentionally did not select the $16 damage insurance when I booked the 10-foot truck on the U haul app because the trip was short and I was familiar with the road conditions, so I didn't need to buy it! I am also pretty sure that the staff who gave me the keys in the office where I picked up the vehicle did not ask me about any intention of purchasing the $16 insurance, but the bill I received included this amount! I think this is unfair and forced consumption.
Dapeng L