I was charged for 14 litres of fuel, along with a $30 service fee, based on the assessment that the gas level was lower upon return than when I picked up the vehicle. I would like to clarify that I returned the truck with the gas level essentially unchanged from when I received it. If there was any slight discrepancy, it may have been due to the vehicle being parked overnight in cooler weather, which could affect fuel volume readings marginally. I respectfully request that this charge be reviewed. I’ve always done my best to return vehicles as required, and I believe this may have been a minor, unintentional variance rather than a true shortfall.
NI J
Charisma Countertop Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M3B2M3
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Customer Reviews
- 3.0 Average Customer Rating
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My experience picking up the rental truck was frustrating. The truck I was assigned was blocked in by a car and two other rental trucks, making it impossible to drive out. It took 30 minutes just to get access to a different vehicle. On top of that, some of the moving supplies I had pre-ordered were out of stock, and I was initially given the wrong furniture dolly by mistake. The whole process felt disorganized and caused unnecessary delays at the start of my move.
Jordan STruck was ok clean wise. But it was in terrible shape. Old, really bad shocks, shock and rattled and bumped and hard to drive. We used this location because it was convenient. But when we called a few days ahead of time to just reconfirm we couldn't even leave a message as the voice mail was full. I had to drive over to the location to speak with the girl at the reception to just reconfirm our reservation. When I told her we had tried to call but the voice mail was full and we couldn't leave a message, her response was "well we are really busy". Really?
PATRICIA PTruck brakes were bad. Slips when braking. Driver window winder was broken. Manual doors. Litres of fuel tank should be written on the dashboard, so customers know how much they need to fill per 1/8 tank, etc.
ROGER SThey were close. There were no sign for holiday schedules. They did not call me. They broke my lock that I used to protect equipment after hours.
Esfandiar S