Truly appreciate the excellent service provided by the staff member at Viaa Convenience Store And Smoke. The app did not come through fast enough, and would have required me to spend time phoning U-Haul. When I inquired with the staff member, he was able to take care of the entire process himself, and had me in the U-Haul vehicle within 5 minutes. When I returned, we shared a laugh that the app reservation request only came through 30 minutes after I had already left. The staff member saved me, and let me pick up my item in the narrow time window that was available to me. Would HIGHLY RECOMMEND this location!
BENSUN F
Viaa Convenience Store And Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M3K1G7
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Customer Reviews
- 3.5 Average Customer Rating
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The representative keeps talking to other friends and ignore what I asked
MANH PThe truck was dirty and poorly maintained; the fuel gauge did not correspond to what was indicated on the sheet.
JORGE HI was reserving a 15' truck. Uhaul called me two days ahead and said the location I originally chose is not available and change my pickup location to here. But on the pickup date, there's no 15' truck but only 9' van. I have to spend extra time and travel rounds to finish my moving.
CHI WDO NOT RENT UHAUL FROM HERE! What a regret I have booking a Uhaul from here because they had ABSOLUTELY ROWDY INDIAN INTERNATIONAL STUDENT WITH BROKEN ENGLISH who did absolute vulgar gesture as shown in the picture. I had my Uhaul booked 7-10 pm and he unintentionally refused to check me out, when asked for a receipt as a proof - he denied that too and the arguements led to him doing such ugly gestures and giving filthy sexual threats. Moreover, later they/he intentionally tried over charging my account with a cleaning fee, but I right away complained at Uhaul and got my money back.
EULER R