Moving Truck Rental in Northampton, MA at U-Haul of Northampton

Moving to or from Northampton, MA 01060? Get FREE truck rental rate quotes at U-Haul of Northampton. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Northampton, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Northampton

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Northampton, MA.

Cargo vans and pickup truck rentals in Northampton, MA

U-Haul cargo van rentals and pickup trucks in Northampton, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Northampton, MA 01060. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Northampton, MA, reserve a van for your moving needs from U-Haul of Northampton!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

NOAH P.
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At this end they seemed to go "by the book" and did what they had to. The person I spoke to was fair and listened and patiently (sort of) explained things to address my concerns. However, his "bedside" manner was a bit gruff and did not make me feel like my call was welcomed. He was not friendly at all and I experienced this same thing more than 20 years ago, when I first used Uhaul's services. Maybe Uhaul needs to train their employees on customer service, as employees at the NYC location also made things very difficult by not communicating all the information we needed, at both ends. I deal with people all the time in my work, and I have had to participate in trainings about customer service and remaining professional in communications.

Scott M.
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There was a huge chunk of ice overhanging the roof of the truck when we picked up - the truck also had large chunks of ice on the wipers and base of windshield we had to clean. customer service was very poor.

DAVID J.
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Went above the call of duty to find lost keys

Jill S.
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Customer service person was not friendly at all. Seemed annoyed that he had to explain things.

ELLEN D.
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Experience at the location was excellent. People working there were personable, professional and responsive. When I had to change my reservation over the phone in the morning, the operator was also excellent. Personable, knowledgeable and responsive. Overall excellent experience.

James K.
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HOnestly, it was just about perfect

Shane P.
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The manager charged me $100 for two dents that were nearly invisible to the naked eye. I did not cause the dents and they could have been caused by a small pebble on the highway seeing as I could barley see them. When I attempted to negotiate with the manager he became aggressive and told me that he would get an estimator if I did not pay the $100 and I would get charged way more. My advise would be to train employees on customer service and not become aggressive towards customers.

Kristie K.
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Fast and efficient. Easy pick up.

PAMELA M.
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Austin was competent, but abrupt and rude when we arrived. The link to check in via phone wasn't working, so we went inside. I started to explain and he interrupted, "Just tell your name." I gave him my name and started to say something. He interrupted me again and said, "All I need is your name." I wasn't trying to tell him my life story, but a better approach would have been to say, "I'm so sorry you are having this problem. Just give me your name and I will get you on your was as soon as possible." A little customer service training would be helpful. We have used this U-Haul location numerous times since 2016 and everyone else has been competent, helpful with any questions, and most of all, polite.

Kristen S.
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Friendly and helpful staff. Clean truck.

Christopher N.
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You need to hire another employee. One person was answering the phones, moving the vehicles, working the front desk, finalizing the contracts, and inspecting the returned vehicles. In time I was there, I saw him assist seven customers, myself included, basically by himself. Give that guy a raise, and hire him some help. He deserves 5 stars. The business does not.

Kathryn R.
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The person I dropped the truck back off to was super nice. very thankful for his patience and manners! Thanks!

Matthew M.
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The truck was clean and ready to go. The general manager at this location on king st in northampton ma on the other hand was a complete a$$hole. Only recommend dealing with this prick if no other u-haul is close by

Suzanne W.
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The original 26ft truck we were supposed to rent wouldn't start he could only give us a 15 ft truck but did give us a discount for the inconvenience.

Rita D.
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Please do a run through of the truck so customer knows where gas cap , window adjustment works etc. I couldn't figure out how to use the key they gave me . It had a button which made the key pop out as a knife does. Not anything g I'd seen before or would have known.

Steven Z.
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The product was fine as was the price. My only trouble was with the service person I dealt with. Made me feel like I was stupid for asking the questions I had, although one should expect a customer to have questions and should answer them patiently. He technically performed his job but not with a good customer service approach at all, in my view.

Daniel D.
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The manager was very passive aggressive. He seemed angry at me before I said a word. I would ask basic questions and he would respond in a way that made me feel like I was stupid. It was as if my very presence oppressed him and every time I said something was a burden. If he wasn't the manager I would have complained to the manager. He did his job efficiently and well, and it could have just been a bad day, but it felt gross.

Frederic B.
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Austin, the General Manager, was terrific! He was patient and helpful!

Benson H.
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Both of the associates that I interacted with were incredibly helpful and professional and efficient. They are what earned the 5 star review.

Benjamin M.
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Our 15' truck was extremely dirty, with ashes all over the center console and even a cigar wrapper still in one of the cup holders there. The floor was covered in salt, the interior smelled like smoke, and the seatbelt was caked with a brown residue of sweat, dirt, and who knows what. It clearly had not been cleaned even minimally, and was in terrible condition. There was a huge hole in the driver's side seat cushion. The rear door hinges were rusty and someone had tried to lubricate them with WD-40, which in the meantime had leaked down the sides of the compartment, staining the wooden tie bars and floor and making the whole thing smell like oil.

Deborah S.
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Robert was very helpful.

JULIE P.
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He could have been more personable and happier to be working. Seemed like he was working just for the money. Sad.

Peter E.
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The truck ran fine, the check in process was smooth. The check engine light came on partway into the drive. The latch on the rear liftgate did not stay closed even though I had closed securely. I had to use my belt to hold it close. We were close to losing things out the back as we were driving on the freeway and someone had to wave us down. At the end of the day when I dropped off the truck I had a surprise charge of $25 to clean it because the guy said I had “Filled the dumpster” which was already mostly for before I got there. Given all my household, I would like the $25 “cleaning fee“ refunded. It was totally a surprise fee, not stated anywhere on the grounds or in the contract. Overall, I would worry the next time I have to rent U-Haul. I also think the price per mile is exorbitant.

Philip G.
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Excellent help and service at the Northampton location. Thanks

David P.
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Terrible customer service - bad attitude

No reviews have been submitted for this location.

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