I had a great experience with U-Haul. Everything was straightforward and easy to handle. Eric, the manager, was especially helpful—he reached out first by text to see if I needed assistance, and the whole process was taken care of with just a phone call. Great customer service and smooth experience overall.
Miro M
Northshore Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Northbrook, IL 60062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When ordering a truck I requested the in-person check in process and not a virtual check in. This location is not staffed so I was forced to check in online. I had difficulty with the app - fortunately customer service assisted me professionally and courteously. Your ordering process needs to be updated to flag which sites require virtual check in.
Peter HThe lock was hard to open to get the key, other than that, the renting experience was good
yu lEasy to get the rental truck without line and agent. self service to log in and get the key.
Shoukat AVery smooth process.
Howard W