Excellent
Thomas H
Prime Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleburne, TX 76033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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DOLLIE WThe store has a very bad odor. The rep did not go and review the truck for the gas or mileage and it concerned me. He told me drop the key on the counter. That was the extent of the conversation.
Amanda GThe gas station owner was somewhat rude in saying he doesn't do drop offs. He told me to park in back and leave keys in drop box and the uhaul guy will be there around 3 to look at it and send my a final bill. Not helpful at all!
Chad DHORRIBLE EXPERIENCE. The man working was aggressive, rude, and we honestly did not feel safe at this location. We walked in and told him we didn’t feel comfortable backing our 26’ truck up to park it like the others. (We later found out we didn’t have to thank goodness) He responds with “I don’t care, you got it here so you can park it” then as we were walking out he yells “and if that gas tank is an ounce short you’re getting charged. And if it’s not clean I’m charging you” well we swept out the cab the best we could but the first U-Haul literally gave it to us dusty and said “it’s a little dusty but no big deal”, folded all the blankets we didn’t use and put them in the cab, and folded two blankets we did use and put them in the back. They may have shifted a bit while moving but nothing crazy. The following day we were charged a cleaning fee for unfolded blankets and because it was dirty. We left it better than we received it and this is what we get. I called and complained about the location, the man working, and getting charged and I was told that if I didn’t have pictures they couldn’t do anything but the customer service rep admitted she didn’t have any pictures either. So you’re charging me for something you can’t prove but expect me to prove it in order to not get charged? DO NOT DO BUSINESS AT THIS LOCATION.
Madison N