OKAY! THESE PEOPLE WERE THE NICEST PEOPLE I HAVE EVER WORKED WITH OR RENTED FROM! They were there for me every step of the way, and they even took the time to talk with me and make sure I was ready for my move. The equipment was in excellent shape and well taken care of. I would 100% recommend them to my friends!Adam G.
Moving Truck Rental in Northport, AL at Budget Inn Motel
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Northport, AL 35476
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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In replacing gasoline cost I know I did not use the amount of fuel that was put back. Don't think gas gage in dash worked properly.JAMES LEONARD W.
The back of my truck smelled like a barn when I picked it up. Despite trying to air it out, my furniture smelled like animals when I unloaded it at my new houseSydney R.
There were 2 empty cans drink cans in door and left a sticky mess in door. Both rear tires where really low with 28lbs air in them but called for 80 lb.ALEX W.
DO NOT USE THIS LOCATION! They're going to scam you. There was a young girl, maybe 14-16, who checked me out when I picked up the cargo van. She didn't walk around the van for damages, or use the text link to report damages, nor did she tell me anything about the reservation, except to bring it bag with the same fuel level. There was a dent in the side panel. I took a video of the entire van. She did upsell me on the damage insurance for $20. The van was nasty on the inside. The van smelt like cigarette smoke, trash was everywhere, the windshield on the inside was so filthy and hazy, pet hair was all over the seats, the oil change light was one, and two low-tire pressure lights were on. I had to spray a lot of Febreze in the entire van and get all the trash out. I dropped off the van a day early and told the owners son I noticed a dent in the side panel and pointed it out to him. I told him I did not do that, it was like that prior me renting the van. I also told him that I took a video of the entire van the day I rented it. He didn't even come outside to look at inspect the van or anything. And he told me thanks for telling him and he'd handle it. HE CHARGED ME $150 FOR DAMAGES! I called them to get the charges removed. The lady said the owner's son is gone. I told her the whole story and she said she can't do anything and for me to call the (800) number. So now I am having to talk to two different representatives from Uhaul about this issue. The Uhaul representative stated that the manager has to call me within 72 hours and for me to hold on to my video of when I picked up the van. The Uhaul representative said I'll be able to use that video in my case against this franchise location to show the dent was already there when I picked up the van. I am totally upset with Uhaul and the Budget Inn rental location! DO NOT USE THIS LOCATION!Zachary H.
Everything was great including the priceminnie L.
Polite and courteous staff. I would definitely recommend.Larry S.
This is the best UHaul location in the Tuscaloosa/Northport area. I received exceptional service. Everyone was friendly and had a great attitude. They were willing to work with me as we needed the truck longer than initially thought.JOHN L.
Have it cleaned b4 renting it out to somebody..it was dirty didn't know i was supposed to check b4 i leftKANDI M.
The Lady at the front desk was rude and lazy, she wouldn't even come out to very mileage or to see if the truck was clean. She called me early in the morning to ask me a few questions then hung up in my face. I have never felt so disrespected . I called you all to file a complaint and you all never called me back.THEOLONIUS W.
The vehicle had absolutely no oil or power steering fluid. It had not been maintained and I told the desk that the vehicle was making noise. They said it was older and always did that. I put two quarts of oil and a cup of power steering fluid before I drove it. The sounds stopped and all was well because I did Maintenance on your vehicle.Vial F.
The price of the truck was incorrect!Jessica S.
The trailers were so close together you couldn't get one out and the employee made me go out, get the trailer myself, and text him picturesLogan W.
Excellent customer service.Angeline H.
My equipment was not there and he said he never have car dolly and to call the 800 number, stay on hold for 40 minutes without even speaking to anyone, finally have to drive around to different locations to find a dolly, poor poor poor service overallFreddy P.
Very helpful.erik S.
Great customer serviceJAYESH P.
The drop off was fine.Polly G.
Have an associate there to unload equipment!Shakia B.
The brakes didn't work, it was hard to hold in the road and hard to turn. They need service bad.MICHELLE R.
These people were no help at all. I was instructed to park my own trailer, to un-hitch it myself (thank goodness I was not handicapped nor had any back troubles), and they never inspected it for cleanliness or damage. I know it is a popular drop-off location because of the University but their service sucks. I hate to think what would have happened if there had been any problems to report. U-haul, you can do better than this and have in the past when I've used your equipment.Keith C.
Great service Great peopleJohn L.
Better communicationCharles O.
Every thing was goodCHARLES J.