Terry O. on 9/28/2016
Rating:
Very slow, long wait time.
I use this location often, always the same.
Staff okay
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DEBORAH RUTH F. on 9/26/2016
Rating:
I explained that I could not return the truck by 330 on the day that I was to return it. The guy told me no problem that I could drop it off after they closed and put the key in the drop box. He never mentioned to me that I would have to pay for another day. Had in know that I would have kept it and made use of it since I had to pay for an additional day. I signed an estimate that didn't say anythinges about the additional day if it did it was not clear and not explained to me like the rest of the potential charges. It's too bad that something like that was overlooked because of this I would not recommend this location. I've Rented Many Trucks fro. Uhaul and never have had anything charged to me that was not explained to me. I had to work and was unable to be there at closing and other locations as long as it was there by the store opening on the morning I was not charged. I will be renting another truck this week but will go somewhere else. The employeesecond were great polite and professional with the exception of leaving the part off about being charged an extra day.
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ralph o. on 9/24/2016
Rating:
Great location and helpful !
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TODD B. on 9/21/2016
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I rent a truck every wednesday and i would like to say Hector is a very respectful and courteous man.
I wish i had someone like him working for my company. Thanks
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jesus v. on 9/19/2016
Rating:
Excellent customer service! !!
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Oscar R. on 9/18/2016
Rating:
These people work hard and more importantly the environment of it being over 110 degrees (hot) I appreciate
Their hard efforts on a Sunday
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Robin E. W. on 9/18/2016
Rating:
Greetings Uhaul Staff,
My Experience Yesterday Was Exemplary From the Retrival of the Pick Up Truck to Returning of the Pick Up and the Professional Staff.
Thank You!
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ROBERT H. on 9/17/2016
Rating:
the rental price on your pick up truck s ( miles ) way too high
. I will never rent a PICK UP truck from U HAUL again . I will go els where
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KYLE M. on 9/12/2016
Rating:
We had a scheduled pick up for a Friday morning and had checked in online so the associate expedited us in line which was great! However, I just wanted to comment that they seemed to be short staff. Everyone who worked there was working 110% - two guys getting all the rentals ready and only one person behind the counter.
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Matin m. on 9/11/2016
Rating:
Professional and nice crew.
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Jerry I. on 9/11/2016
Rating:
N/A
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jose d. on 9/11/2016
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Clean the windshield windows and the side mirrors at least.
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robert m. on 9/9/2016
Rating:
A very well-run place. Help at the counter a little short-handed possibly. Truck pickup and return excellent.
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YURI T. on 9/8/2016
Rating:
Thanks!!!
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bill h. on 9/7/2016
Rating:
Extremely friendly and helpful staff. We're thankful for your Lost and Found Dept....a very important briefcase was left behind the driver's seat and returned to us the next day! We were comfortable the entire trip because the A/C worked perfectly.
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David C. on 9/6/2016
Rating:
Outstanding customer service! Both inside and outside.
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Taylor S. on 9/6/2016
Rating:
When making a reservation over the phone, disclose that you do not offer parking for personal vehicles. Also, be more upfront about overall costs. No one appreciates hidden fees. Lastly, you kept the engine running while making my transaction, which wasted gas. I ended up filling it up more than what it was at before I started driving it. I will not come back here.
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THOMAS JAMES C. on 9/6/2016
Rating:
Just keep doing what your doing, staff is great, thanks for everything and see you next time...
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mario m. on 9/6/2016
Rating:
The staff were very welcoming and very busy. This location doesn't have a lot of space but this crew made it work. It was so busy. Really! The crew was assertive and very knowledgeable about their job. They worked hard and smart. I loved my experience at Uhaul.
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ISA K. on 9/5/2016
Rating:
Good working team, parking is a problem.
Thanks
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WILLIAM G. on 9/2/2016
Rating:
I look forward to renting again later this month.
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Jeanette H. on 9/1/2016
Rating:
Very unhappy that the gas tank is not full when you pick up the truck. It almost appears that the company expects customers to just "somehow" know how may miles to the gallon a truck gets. Uhaul
seem to regularly get a "gas bonus" by making the consumer fill the tank to 5/8 or 1/4...Not pleased with this unwritten policy.
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Brittney J. on 9/1/2016
Rating:
Excellent customer service- Hector was a gem- fast, efficient, great communication. Did a clean install of trailer wiring on our SUV in a fraction of the time it would've taken us. Trailer was easy on, easy off. Very reasonable pricing as well. A++++ to this location!
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ROBERT C. on 8/30/2016
Rating:
Great job.
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joanna d. on 8/30/2016
Rating:
Bigger
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