Interior of truck had some sticky substance in the Council would definitely recommend having employees do a quick wipe down and cab, vacuum or brush out other than that the vehicle drove smooth and was convenient for what I was moving.
CATRINA A
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwich, CT 06360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were very proactive when I needed the van for longer than I anticipated and very kind to call me to follow-up. Much appreciated.
SHIRLEY BYou can follow through when you say the person will receive a text or e-mail with a code to open up the lock box before store hours. I was not sent a code before hours of the store. was renting from 8:00am to 2:00pm. I will give a shout out to the lady that was opening up that morning was able to help me out and get the keys for me. on 9/28/2025 at 8:35am
MICHAEL BIt was an easy drop off BUT when I called to extend my time a few hours I was not told that I would be charged extra or that I would be charged at all. I changed the drop off time from 9:30am to 4pm and dropped the truck off before 4pm. The guy also told me I went over 11 miles which I thought was very unreasonable to charge for. Again no one from either location told me about how many “exact” miles I would be having with the truck. It made moving my things out of a storage unit very difficult and frustrating that there were extra fees I was not anticipating
ALYSSA DLots of miles on vehicle but ran well. Only noticeable issue was alignment was a little off. Vehicle pulled to the right.
JAMES D