Despite registering in advance it took 15 minutes to verify my info at the pick up. Then finally got the truck and there was broken glass all over the inside of the cab. Inside back of truck was also very dirty. I was already pissed off since my pick up location was moved 15 miles further away from where I needed to be. This was despite being told that I would receive a call the night before letting me which of the two locations near me I would pick up at. The Norwich location was not one of those 2. Overall a terrible experience.
Trailer Rental & Towing in Norwich, CT at Ace Home Center
Moving to or from Norwich, CT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Norwich, CT 06360 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Norwich, CT
Cargo trailers in Norwich, CT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ace Home Center!
Utility trailers are perfect for towing large or oversize cargo in Norwich, CT 06360. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ace Home Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Norwich, CT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Norwich, CT online today!
Trailer and Towing Supplies
Checked availability before I went to locatin. When I got to the location I was told no trailers where available. Was told to go to another location. Checked availability online in the parking lot and what I needed was guaranteed available or get $50. Walked back into store and showed them the availability online and asked should I reserve online and collect my $50? Thats when the employee decided to actually check their system. It was available. Did they just not want the business? Too lazy to process a rental?
Like going to Ace...great guy with cool nails :)
Person helping hook up trailer was inexperienced.
Thank you. Good service. And fast getting Uhaul
Ginger went above and beyond. Fantastic customer service.
mileage rates are too high!!!!
Sweep out the back
I had reserved the vehicle at the Ace Hardware location however they didn't have my reservation in the computer. It was confusing and frustrating. It was never resolved but they had what I wanted. After we had picked up the van a received a call from the Gold St. locations asking if I still wanted the van. I was confused. When I made the reservation I was very careful to choose the location that was familiar with. The confusion was the only annoying part about this experience.
Reserved a trailer and appliance dolly. When I arrived I was told the appliance dolly was already rented out earlier that morning. Was asked if I needed assistance hooking up the trailer (which I didn't) and was told to look for the unit number on the trailer for mine. Just figured they would want to make sure I wasn't towing with something other then I was, that it was hooked up properly, etc... In and out quickly, no issues with trailer.
It was just fine
Great customer service. Quick checking in procedure. Very satisfied customer.
Service was fast and effective.. After securing personal operators information . I was on my way. Less than 10 minutes.
Ginger and the man who checked me in we're both very pleasant and professional. Thanks for the great customer service and truck.
Confirm availability of equipment. I did not get the truck or dolly ordered. The previous renter was late returning the vehicle and I had coordinated help at a specific time based on my rental. After taking a smaller truck (their only offering at my reservation time) I was then told they also didn't have the dolly I had ordered. Or any equipment in fact. It was all out . . . . Moving is very stressful. I expected this rental to make it easier not create additional stress. Customer service at the location was fine.
The location service was fine but i am extremely disappointed with the uhaul call center and customer service. They were extremely rude and unhelpful and I will unlikely be using uhaul in the future.
The bumper was falling off the front is the truck when we picked it up and the truck was clearly not swept before we got it.
Process to pick up and drop off was quick and easy. The van was clean and in great shape.
Yes i was pleased with the truck and the rental service. Only thing is the truck used alot of gas. And you could feel all the bumps in the road.
This truck could have been sanitized better. Also it was very old, but it worked
Encourage the store to clean uhaul equipment. I had to clean it. otherwise, everything want well. I would go back to that pick-up place again. Thank you
Trailer was well maintained but it had debris in it when I picked it up. I needed to clean it out.
The person who rented the van before us parked it in a far corner of the parking lot, essentially hidden from view. When we arrived to pick up, the location called the prior renter to ask why she had not returned the van. She said she had and directed them to far corner of parking lot. So the location did not have time to clean the van before we got it. I think it would have been helpful if they called the prior renter before our scheduled pick up time to find out why the van had not been returned, rather than waiting until we got there. Because if the van had actually not been returned we would have been up a creek in terms of our scheduled move.
Hook equipment up correctly so it doesn't fall off
We were treated courteously. The staff at ACE was friendly and helpful. We are elderly and were treated respectfully. If the need arises we will rent from them again, and surely recommend them to our friends and family. Just keep doing what you already do.