Staff was super friendly and helpful. All 4 of them went above and beyond what you would consider good customer service……which is rare these days, so having 4 on one shift is wild.
Dale P
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwich, CT 06360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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waited 10-15 minutes for someone to come to the counter to help me get the uhual.
sytira wIt took an extremely long time for me to get my UHaul. The location was understaffed and the line was very long. This cut into my UHaul rental time. The UHaul had nothing in it that I needed for my move and that I had included. I needed moving pads and 2 dollys. It was completely empty. But I did not have time to go back and wait in another long line since I was already running late due to the first line I had to wait in.
Rachel GOil change light on, tire sensor blinking, not cleaned, missing one hubcap, had a replacement tire that was not the same brand. When I went back inside to advise the cashier, he just said call UHaul.. photos taken, had no choice to take the van due to my situation, I checked with a tire pressure gauge, app at 60# psi- no idea if correct..
karen gWell worth the money. The man that I returned the u haul to was so nice. He was wonderful!
Brenda T