Employees were not friendly. Process was very slow. Both from employees standpointand cell service was atrocious to complete the check in process. Inquired about a discount on the rental fee due to having to travel 30 miles further than original reservation site. And was told that is not their problem and the employee walked away.
CHRISTOPHER G
Ace Hardware Of O Fallon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in O Fallon, IL 62269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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FRIENDLY! QUICK! EFFICIENT!
HENRY VThanks for the continued outstanding service. We had never rented a trailer before and needed additional parts to get the trailer properly connected. The staff at the store was great (and patient) with getting us the correct parts and even ensuring everything was installed and functioned correctly. Thanks again and we are sure that we will come back to this particular location in the future.
JOHN JPoor customer service! Charged for items I didn’t have.
KRISTAL DThank you for your service and respecting people
KHALED A